WORK STRESS, COPING STRATEGIES, AND EMPLOYEEDEMOGRAPHICS AS PREDICTORS OF PERCEIVED QUALITY OF LIFE AMONG FEMALE BANK EMPLOYEES

1Foluso Philip Adekanmbi Dr, Wilfred Isioma Ukpere

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Abstract:

The current investigationexamines the influences of work stress, coping strategies, and employee demographics on the perceived quality of life among female bank employees within Nigeria’s banking industry. The study<em>’</em>s sample was drawn from a selection of banks (Zenith Bank Plc, Guarantee Trust Bank Plc, Full-Range Microfinance Bank Limited, United Bank For Africa Plc, and First-City Monument Bank Plc) across the Ibadan city, Oyo State of Nigeria. The current investigation adopts a quantitative research approach, and this investigation<em>’</em>sinquiry forms(questionnaires) were randomly circulated. However, out of 250 questionnaires, 232 questionnaires were helpful for investigation and analyzed with statistical packages for social sciences (SPSS vs. 26). This paper’s findings suggest that the higher the female bank employees' work stress level, the less they perceive the quality of life and vice versa, while the coping strategies of female bank employees within Nigeria’s banking industry influence their perception of quality of life. The current study further specifies that employee demographics (age, marital status, and work experience) show statistical influences on the perceived quality of life. This investigation confirmed that work stress, coping strategies, and employee demographics significantly influence the perceived quality among female bank employees within Nigeria’s banking industry. Therefore, business organizations<em>’</em> leadership and management, employers, human resource managers, and recruitment agencies for Nigeria's banks should introduce psychological intervention addressing work stressors and coping among employees at all levels to enhance employees' quality of life and get better outcomes from their performance. Besides, the psychological intervention addressing work stressors and coping should also be made essential among less experienced single older female bank employees, as this paper indicates that they are the set of employees who are less prone to perceive the quality of life within Nigeria's banking industry.

Keywords:

Fairness, support, modeling, demographics, banks, Nigeria.

Paper Details
Month10
Year2021
Volume25
IssueIssue 3
Pages521-531