The Determinants of Peer-to-Peer Accommodation Ecosystem in Malaysia

1Yeoh Khar Kheng, Sethela June

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Abstract:

Peer-to-peer (P2P) accommodation or sharing economy lodging services has emerged over a decade that reshaped the global tourism industry, notably Airbnb. The general objective of this study is to examine the relationship between the three determinants, namely transaction costs, Internet-based platforms, profitability, and peer-to-peer accommodation ecosystem in Malaysia, moderated by the consumer purchase behaviour. Survey method and data were collected using an intercept method from 200 peer-to-peer accommodation user in Malaysia. Through the robust analysis of Smart PLS, the study found support on the relationship between transaction costs and peer-to-peer accommodation ecosystem, as well as on the relationship between transaction internet-based platforms and peer-to-peer accommodation ecosystem. While, the relationship between profitability and peer-to-peer accommodation ecosystem is not supported. As for the moderating effects of consumer purchase behaviour on the relationship of transaction costs and peer-to-peer accommodation ecosystem, it is not supported. The moderating effects of consumer purchase behaviour on the relationship of internet-based platforms and peer-to-peer accommodation ecosystem, it is not supported. Nevertheless, the moderating effects of consumer purchase behaviour on the relationship of profitability and peer-to-peer accommodation ecosystem, it is supported. This implies that consumer purchase behaviour; itself is a critical factor leading to peer-to-peer accommodation ecosystem (commercial sharing). Limitations of the study and future research also being discussed.

Keywords:

Peer-to-peer accommodation, transaction costs, Internet-based platforms, profitability, consumer purchase behaviour, Malaysia

Paper Details
Month4
Year2020
Volume24
IssueIssue 7
Pages8486-8497