The Influence of Leadership Behaviors Based on the Path-Goal Theory towards Employees’ Satisfaction in a Developing Nation. A Study in the Telecommunication Sector in N’djamena, Chad

11Hadje Akhaye Idriss Dokony, 2Jugindar Singh Kartar Singh, 3Dr Thilageswary Arumugam

247 Views
68 Downloads
Abstract:

The Telecom industry has an important role to play in the performance of a country’s economy. This study is then aimed to investigate and get a clearer view of the relationships that exist between the four leadership behaviours based on the path Goal Theory namely supportive, directive, participative and achievement-oriented with satisfaction of employees in the Telecom companies in Chad. To measure these relationships, a quantitative research based on survey approach was conducted. A sample size of 100 respondents were taken for the research. Convenience sampling was used to collect primary data. Questionnaires were sent by hand to collect cross sectional data. The data was analysed using Statistical Program for Social Sciences (SPSS) Version 20. The results revealed that supportive leadership is the preferred leadership style. However, directive leadership had an insignificant relationship with employee’s satisfaction. This study will provide a better understanding to leaders on the appropriate leadership behaviour that will improve employee satisfaction. To the best of the researcher’s knowledge, this is the first study of its kind in Chad to examine the influence leadership behaviours based on the Path-Goal theory towards employees’ satisfaction in the telecommunication sector in n’ Djamena.

Keywords:

Telecom companies, Statistical Program for Social Sciences(SPSS) Version 20.

Paper Details
Month2
Year2020
Volume24
IssueIssue 2
Pages1324-1336