Assessment of organizational effectiveness: a comparative study in between public and private sector
DOI:
https://doi.org/10.61841/q3j30n23Keywords:
Assessment, Organizational Effectiveness, Banks, Public and Private SectorAbstract
The present has been aim to assessment of organizational effectiveness among the banks of public and private, which are located in the area of Chennai, India. The data collected by using primary data with structured questionnaire among the employees of scale I, and scale-II officers) in selected banks. The convenience sampling was adopted collected 100 samples from each bank put together 400 samples were cumulated from the selected Banks namely State Bank of India, Punjab National Bank, public sector and another two from private sector banks i.e ICICI Bank and HDFC Bank. After analyzing of the collected data, the results indicate that the organizational effectiveness significantly differs in public and private sector banks. The study also reveals that there is no important disparity among public and private sector banks concerning the organizational effectiveness in the study region. Both the sectors of banks are properly managing the employee engagement and performance
Downloads
References
[1]. Etzioni. Modern Organizations. New: Prentice-Hall; 1964.
[2]. Walton, E. J., & Dawson, S. "Manager's perceptions of criteria of organizational effectiveness," Journal of Management Studies, vol. 38, no. 2, pp. 173–200, 2001.
[3]. Gilbert, G. R. et al., "Organizational effectiveness indicators to support service quality," Managing Service Quality: An International Journal, 2000.
[4]. D. J. Koys, "The effects of employee satisfaction, organizational citizenship behavior, and turnover on organizational effectiveness: A unit-level, longitudinal study," Personnel Psychology, vol. 54, no. 1, pp. 101–114, 2001.
[5]. Parhizgari, A. M. et al., "Measures of organizational effectiveness: private and public sector performance," Omega, vol. 32, no. 3, pp. 221–229, 2004.
[6]. T. T. Hamon, "Organizational effectiveness as explained by social structure in a faith-based business network organization," 2004.
[7]. Z. Wang, "Organizational effectiveness through technology innovation and HRM strategies," International Journal of Manpower, 2005.
[8]. Roy, M. H. et al., "Using employee gainsharing plans to improve organizational effectiveness," Benchmarking: An International Journal, 2005.
[9]. G. Yukl, "How leaders influence organizational effectiveness," The Leadership Quarterly, vol. 19, no. 6, pp. 708–722, 2008.
[10]. Cameron, K. et al., "Effects of positive practices on organizational effectiveness," The Journal of Applied Behavioral Science, vol. 47, no. 3, pp. 266–308, 2011.
[11]. Kataria, A., Rastogi, R., & Garg, P., "Organizational effectiveness as a function of employee engagement," South Asian Journal of Management, vol. 20, no. 4, p. 56, 2013.
[12]. K. Cameron, "Organizational effectiveness," Wiley Encyclopedia of Management, pp. 1–4, 2015.
[13]. Delery, J., & Gupta, N., "Human resource management practices and organizational effectiveness: internal fit matters," Journal of Organizational Effectiveness: People and Performance, 2016.
[14]. Kumari, P., "Studying the impact of organizational citizenship behavior on organizational effectiveness," Human Resource Management, pp. 9–21, 2017.
[15]. Raina, A. D., & Shahnawaz, M. G., "Organizational Effectiveness in Banks and Insurance Companies: A Comparative Study of Public and Private Sectors," IUP Journal of Management Research, vol. 16, no. 1, 2017.
[16]. Sadq, Z., Othman, B., & Mohammed, H., "Attitudes of managers in the Iraqi Kurdistan region private banks towards the impact of knowledge management on organizational effectiveness," Management Science Letters, vol. 10, no. 8, pp. 1835–1842, 2020.
[17]. Etzioni, A. et al., Organizations. Englewood Cliffs, NJ: Prentice-Hall Publishing Co., 1964.
[18]. Pennings, A Framework of Organizational Effectiveness, 1976.
[19]. Goodman, P. S. et al., New Perspectives on Organizational Effectiveness. San Francisco: Jossey-Bass Publishers, 1977.
[20]. A. Etzioni, "Two approaches to organizational analysis: A critique and a suggestion," Administrative Science Quarterly, pp. 257–278, 1960.
[21]. Yuchtman, E., "A system resource approach to organizational effectiveness," American Sociological Review, pp. 891–903, 1967.
[22]. Connolly, T. et al., "Organizational effectiveness: A multiple-constituency approach," Academy of Management Review, vol. 5, no. 2, pp. 211–218, 1980.
[23]. Quinn, R. E., "A spatial model of effectiveness criteria: Towards a competing values approach to organizational analysis," Management Science, vol. 29, no. 3, pp. 363–377, 1983.
[24]. Robbins, Organizational Behaviour. Upper Saddle River, US: Prentice Hall Inc., 2003.
[25]. K. S. Cameron, "The effectiveness of ineffectiveness," Research in Organizational Behavior, vol. 6, pp. 235–285, 1984.
[26]. D. A. Kolb, "Management and the learning process," California Management Review, vol. 18, no. 3, pp. 21–31, 1976.
[27]. O. Grusky, "Administrative succession in formal organizations," Social Forces, vol. 39, no. 2, pp. 105–115, 1960.
[28]. W. J. Weese, "A leadership discussion with Dr. Bernard Bass," Journal of Sport Management, vol. 8, no. 3, pp. 179–189, 1994.
[29]. Weese, W. J., "Do leadership and organizational culture really matter?," Journal of Sport Management, vol. 10, no. 2, pp. 197–206, 1996.
[30]. Lim, J. Y., "Transformational Leadership, Organizational Culture and Organizational Effectiveness in Sport Organizations," Sport Journal, vol. 4, no. 2, pp. 111–169, 2001.
[31]. Lather, A. S., "A study of job satisfaction in relation to value system among managers," Delhi Business Review, vol. 2, no. 2, 2001.
[32]. G. Yukl, "How leaders influence organizational effectiveness," The Leadership Quarterly, vol. 19, no. 6, pp. 708–722, 2008.
[33]. Chatterjee, R. N., Apoorva, S., Manoj, P., & Naval, B., "Strategic management and its impact on organizational effectiveness: A study in banks," Advances in Management, 2009.
[34]. Rukmani, K., Ramesh, M., & Jayakrishnan, J., "Effect of leadership styles on organizational effectiveness," European Journal of Social Sciences, vol. 15, no. 3, pp. 365–369, 2010.
[35]. Sharma, M., & Kaur, G., "Workplace empowerment and organizational effectiveness: an empirical investigation of Indian banking sector," Academy of Banking Studies Journal, vol. 10, no. 2, p. 105, 2011.
[36]. Amah, E., & Baridam, D., "Adaptability and organizational effectiveness: A study of the Nigerian banking industry," International Journal of Business and Management Tomorrow, vol. 2, no. 3, pp. 1–10, 2012.
[37]. Raina, A. D., & Shahnawaz, M. G., "Organizational Effectiveness in Banks and Insurance Companies: A Comparative Study of Public and Private Sectors," IUP Journal of Management Research, vol. 16, no. 1, 2017.
[38]. Sharma, N., & Singh, R. K., "A unified model of organizational effectiveness," Journal of Organizational Effectiveness: People and Performance, vol. 6, no. 2, pp. 114–128, 2019.
[39]. Doherty, A. J., & Danylchuk, K. E., "Transformational and transactional leadership in interuniversity athletics management," Journal of Sport Management, vol. 10, no. 3, pp. 292–309, 1996.
[40]. S. Moon-Gi, "Organizational Effectiveness in the IT industry: The case of South Korea," Journal of Asian Sociology, vol. 33, no. 2, pp. 207–227, 2004.
[41]. Campbell, J. P., Bownas, D. A., Peterson, N. G., & Dunnette, M. D., "The measurement of organizational effectiveness: A review of relevant research and opinion," Personnel Decision Research Institute, Minneapolis, MN, 197.
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.
