WORK LIFE BALANCE, ORGANIZATIONAL CITIZENSHIP AND ORGANIZATIONAL COMMITMENT: STUDY FROM BANKING INDUSTRY EMPLOYEE

Authors

  • Meily Margaretha Maranatha Christian University, Bandung, Indonesia Author
  • Candra Sinuraya Maranatha Christian University, Bandung, Indonesia Author

DOI:

https://doi.org/10.61841/p1a86p75

Keywords:

work life balance, organizational citizenship behavior, organizational commitment

Abstract

Work life balance defined as the ability of individuals to fulfill work and family responsibilities and other non-work responsibilities. With this balance it is possible for someone to have a life that meets their goals. Organizational citizenship behavior refers is the behavior of employees towards the company without coercion or compensation for the services employees provide to the company.Organizational commitment is one of the attitudes of employees who describe the feelings of like or dislike towards the organization where employees work. The aim of this study is to investigate variable of work life balance influence employee organizational citizenship behavior and organizational commitment. The primary data came from 178 sample size selected by using survey questionnaire from a number of employees who work at banking industry in city of Bandung, Indonesia. Data analyzed through confirmatory factor analysis technique and regression analysis. The outcomes of the study showed that relationship between work life balance and organization citizenship behavior have no direct effect on organizational citizenship behavior, meanwhile work life balance has a significant effect on employee organizational commitment. This research will enrich the discourse on the relationship between work life balance toward organizational citizenship behavior and organizational commitment. The study has suggested implications for researchers, practitioners, and experts in the field of human resource management.

 

Downloads

Download data is not yet available.

References

1. Akintayo (2010) Akintayo, D. I. (2010). Work-family role conflict and organizational commitment among industrial workers in Nigeria. International Journal of Psychology and Counselling, 2(1), 1-8

2. Allen, T. D. (2001). Family-supportive work environments: The role of organizational perceptions. Journal of vocational behavior, 58(3), 414-435

3. Arif, B., & Farroqi, Y. (2014). Impact of work life balance on job satisfaction and organizational commitment among university teachers: a case study of University Gujrat, Pakistan. International Journal of Multidisciplinary Sciences and Engineering, Vol. 5(9), 24-29

4. Azeem, S. M., & Akhtar, N. (2014). The influence of work life balance and job satisfaction on organizational commitment of healthcare employees. International management of organisations in Nigeria, Journal of Human Resource Studies, 4(2), 18-24

5. Badruzaman, J. (2012). Pengaruh budaya organisasi dan organizational citizenship behaviour (OCB) terhadap kualitas layanan (studi kasus pada RDUD kota Tasikmalaya). Jurnal Akuntansi. 2012: 7(1); 66-91

6. Beham, B. (2011). Work–family conflict and organisational citizenship behaviour: empirical evidence from Spanish employees. Community, Work & Family, 14(1), 63-80. DOI: 10.1080/13668803.2010.506034

7. Birjandi, M., Birjandi, H., & Ataei, M. (2013). The relationship between quality of work life and organizational commitment of the employees of Darab cement company: case study in Iran. International Journal of Economics, Business and Finance, Vol. 1(7), 154-164

8. Bloom, Nicholas, Mark Schankerman, and John Van Reenen. (2013). "Identifying technology spillovers and product market rivalry." Econometrica 81.4 1347-1393.

9. Chan, X. W., Kalliath, T., Brough, P., Siu, O. L., O’Driscoll, M. P., &Timms, C. (2016). Work–family enrichment and satisfaction: The mediating role of self-efficacy and work–life balance. The International Journal of Human Resource Management, 27(15), 1755-1776. DOI: 10.1080/09585192.2015.1075574

10. Choo, J. L. M., Desa, N. M., & Asaari, M. H. A. H. (2016). Flexible working arrangement towards organizational commitment and work-family conflict. Studies in Asian Social Science, 3(1), 21-36

11. Cieri, H., Holmes, B., Abbott, J., & Pettit, T. (2005). Achievements and challenges for work/life balance strategies in Australian organizations. The International Journal of Human Resource Management, 16(1), 90-103. DOI: 10.1080/0958519042000295966

12. Durahman, A. (2016). Analisis Tingkat Work-life Balance dan Penilaian Kinerja terhadap Motivasi Kerja dan Organizational Citizenship Behavior Karyawan PT. Buma Apparel Industry di Subang. Tesis. (Tidak Diterbitkan). Universitas Pendidikan Indonesia: Bandung.

13. Eisenberger, R., Curnmings, J., Armeli, S., and Lynch, P., (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82, 812-820. [23]

14. Fisher, G., McAuley., Stanton, J. M., Jolton, J. A., & Gavin, J. (2003). Modeling the Relationship between Work/Life Balance and Organizational Outcomes”, Poster presented at the Annual Conference of the Society for Industrial-Organizational Psychology, Orlando, 12 April.

15. Friedman, S. D., & Greenhaus, J. H. (2000). Allies or Enemies? What Happens When Business Professionals Confront Life Choices? New York, NY: Oxford University Press.

16. Galinsky, E., Bond, J. T., & Hill, E. J. (2004).When work works: A status report on workplace flexibility. New York: Families and Work Institute

17. Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003).The relation between work–family balance and quality of life. Journal of vocational behavior, 63(3), 510-531.Doi:10.1016/S0001-8791(02)00042-8

18. Ghozali, I. (2013). Aplikasi analisis multivariative dengan program SPSS. Edisi Ketujuh. Semarang: Badan Penerbit Universitas Diponegoro

19. Hayman, J. R. (2009). Flexible work arrangements: Exploring the linkages between perceived usability of flexible work schedules and work/life balance. Community, work & family, 12(3), 327-338.DOI:10.1080/13668800902966331

20. Hoffman, B. J., Blair, C. A., Meriac, J. P., &Woehr, D. J. (2007). Expanding the criterion domain? A quantitative review of the OCB literature. Journal of Applied psychology, 92(2), 555-566.

21. Jaros, S. J. (1997). An assessment of Meyer and Allen’s (1991) three-component model of organizational commitment and turnover intentions. Journal of Vocational Behaviour, Vol.51, 319-337

22. Krishnan, V. R., & Arora, P. (2008). Determinants of transformational leadership and organizational citizenship behavior. Asia Pacific Business Review, 4(1), 34-43

23. Konrad, A. M., &Mangel, R. (2000). The impact of work-life programs on firm productivity.

Strategic management journal, 21(12), 1225-1237

24. Lambert, E. G., Kelley, T., & Hogan, N. L. (2013).Work-family conflict and organizational citizenship behaviors. Journal of Crime and Justice, 36(3), 398-417. DOI: 10.1080/0735648X.2012.706402

25. Malone, E. K., & Issa, R. R. (2012). Work-life balance and organizational commitment of women in the US construction industry. Journal of Professional Issues in Engineering Education and Practice, 139(2), 87-98.

26. McCarthy, A., Cleveland, J. N., Hunter, S., Darcy, C., & Grady, G. (2013). Employee work–life balance outcomes in Ireland: a multilevel investigation of supervisory support and perceived organizational support. The International Journal of Human Resource Management, 24(6), 1257-1276. DOI: 10.1080/09585192.2012.709189

27. McNall, L. A., Masuda, A. D., &Nicklin, J. M. (2009). Flexible work arrangements, job satisfaction, and turnover intentions: The mediating role of work-to-family enrichment. The Journal of psychology, 144(1), 61-81.DOI: 10.1080/00223980903356073

28. Oludayo, O. A., Falola, H. O., Obianuju, A., & Demilade, F. (2018). Work-Life Balance

29. Initiative as a Predictor of Employees' Behavioural Outcomes. Academy of Strategic Management Journal.

30. Organ, D.W., Podsakoff, P.M., & MacKenzie, S.B. (2006). Organizational citizenship behavior: Its nature, antecedents, and consequences. Thousand Oaks, CA: SAGE Publications.

31. Pradhan, R. K., Jena, L. K., &Kumari, I. G. (2016). Effect of work–life balance on organizational citizenship behaviour: Role of organizational commitment. Global Business Review, 17(3_suppl), 15S-29S. . DOI: 10.1177/0972150916631071

32. Poohongthong, C., Surat, P., & Sutipan, P. (2014). “A Study on the Relationships between Ethical Leadership, WorkLife Balance, Organizational Socialization, and Organizational Citizenship Behavior of Teachers in Northern Thailand”, International Journal of Behavioral Science, Vol. IX (2): 17-28.

33. Rehman, R. R. & Waheed, A. (2012). Work-family conflict and organization commitment: a case study of faculty members in Pakistani universities. Pakistan Journal of Social and Clinical Psychology, 9(2),23-26

34. Riaz, T., & Hunjra, N. A. (2015). Evidence of organizational commitment and work-life conflict.

E3 Journal of Business Management and Economics., 6(143), 12-16

35. Richman, A. (2006). Everyone wants an engaged workforce how can you create it. Workspan, 49(1), 36-39

36. Robbins, S. P., Judge, T. A. (2017). Organizational Behavior. Upper Saddle River, NJ:

37. Pearson Prentice Hall

38. Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619. DOI: 10.1108/02683940610690169

39. Shakir, K., & Siddiqui, S. J. (2018). The Relationship Between Work-Life Balance Initiatives and Organizational Citizenship Behavior: The Mediating Role of Perceived Organizational Support. JISR-MSSE, Vol.16 (2), pg.65-84

40. Skinner, N., & Pocock, B. (2008). Work-life conflict: is work time or work overload more important? Asia Pacific Journal of Human Resources, 46(3), 303-315

41. Tayfun, A., & Çatir, O. (2014). An Empirical Study into The Relationship Between Work/Life Balance and Organizational Commitment. The Journal of Industrial Relations & Human Resources, 16(1), 20-37

42. Thevanes, N.,&Mangaleswaran, T. (2018), Relationship between Work-Life Balance and Job Performance of Employees.IOSR Journal of Business and Management, 20(5.), 11-16, DOI: 10.9790/487X-2005011116

43. Tsui-Hsu Tsai, T., & Jing Lin, A. (2014). Do psychological contract and organizational citizenship behavior affect organizational performance in non-profit organizations?. Chinese Management Studies, 8(3), 397-417.https://doi.org/10.1108/CMS-05-2013-0090

44. Turnipseed, D. L., &Rassuli, A. (2005). Performance perceptions of organizational citizenship behaviours at work: A bi-level study among managers and employees. British Journal of Management, 16(3), 231-244

45. Waller, A. D., & Ragsdell, G. (2012).The impact of e-mail on work-life balance.Aslib Proceedings, 64(2), 154-177. http://dx.doi.org/10.1108/00012531211215178

46. Wang, Y. (2015). Examining organizational citizenship behavior of Japanese employees: A multidimensional analysis of the relationship to organizational commitment. The International Journal of Human Resource Management, 26(4), 425-444.

47. DOI: 10.1080/09585192.2011.560882

48. Wang, P., &Walumbwa, F. O. (2007). Family-friendly programs, organizational commitment, and work withdrawal: the moderating role of transformational leadership. Personnel Psychology, 60(2), 397-427. https://doi.org/10.1111/j.1744-6570.2007.00078.x

49. Wheatley., D. (2012). Good to be home? Time use and satisfaction levels among home-based teleworkers. New Technology, Work & Employment, 27(3), 224-241

50. Xerri, M. J., & Brunetto, Y. (2013).Fostering innovative behaviour: The importance of employee commitment and organisational citizenship behaviour. The International Journal of Human Resource Management, 24(16), 3163-3177.

51. DOI: 10.1080/09585192.2013.775033

52. Zhao, H., Wu, J., Sun, J. M., & Chen, C. W. (2012). Organizational citizenship behavior in Chinese society: a reexamination. The International Journal of Human Resource Management, 23(19), 4145-4165. DOI: 10.1080/09585192.2012.669786

Downloads

Published

31.10.2020

How to Cite

Margaretha, M., & Sinuraya, C. (2020). WORK LIFE BALANCE, ORGANIZATIONAL CITIZENSHIP AND ORGANIZATIONAL COMMITMENT: STUDY FROM BANKING INDUSTRY EMPLOYEE. International Journal of Psychosocial Rehabilitation, 24(8), 15189-15202. https://doi.org/10.61841/p1a86p75