“THE ROLE OF ARTIFICIAL INTELLIGENCE IN THE IMPROVEMENT OF HUMAN INTERPERSONAL COMMUNICATION”
DOI:
https://doi.org/10.61841/9678c011Keywords:
the role of artificial intelligence in the improvement of human interpersonal communicationAbstract
Technology has become a tool for simplifying communication. The world is no longer bounded by geographical restrictions and there is no limit to how much messages people can send. With just one or multiple clicks, people can easily connect. Aside from that, there is more than one method to contact, a variety of communication content, and a bigger audience to influence (Sharma, 2018). Despite these, there are also criticisms on technology, stating that it hinders the quality of interpersonal communication. This claim is only subjective and is based on fear of change, especially those who are in areas who have not yet embraced the benefits of technology (The NYU Dispatch, 2018).
Downloads
References
1. Baker, D. (2016, April 5). Identity 2016: Facebook lets blind people 'see' its photos. BBC News, Retrieved from https://www.bbc.com/news/disability-35881779
2. Bolton, A. (2017). This little robot is your new language-learning buddy. CNET. Retrieved from https://www.cnet.com/news/this-little-robot-is-your-new-language-learning-buddy/
3. Clement, J. (2019, July 22). Search engine market share worldwide 2019. Statista. Retrieved from https://statista.com/statistics/216573/worldwide-market-share-of-search-engines
4. Clement, J. (2019, September 6). Most popular global mobile messenger apps as of July 2019, based on number of monthly active users (in millions). Statista. Retrieved from https://www.statista.com/statistics/258749/most-popular-global-mobile-messenger-apps/
5. Davenport, T. (2019, March 7). Opinion: China is overtaking the U.S. as the leader in artificial intelligence. MarketWatch. Retrieved from https://www.marketwatch.com/story/ china-is-overtaking-the-us-as-the-leader-in-artificial-intelligence-2019-02-27
6. Dennon, A. (2019). The best voice assistants. Reviews.com. Retrieved from https://www.reviews.com/voice-assistant/
7. Dowd, M. (2018). Barriers to interpersonal communication. Chron. Retrieved from https://work.chron.com/barriers-interpersonal-communication-7445.html
8. Loucks, J., Jarvis, D., Hupfer, S., & Murphy, T. (2019, May 1). Future in the balance? How countries are pursuing an AI advantage. Deloitte Insights. Retrieved August 1, 2019, from
https://www2.deloitte.com/insights/us/en/cognitive-technologies/ai-investment-by-country.html
9. Macky, M. (2018). Artificial Intelligence 2017: AI age has begun in the Philippines. IMARK International. Retrieved from https://www.imarkintl.com/artificial-intelligence-philippines/
10. Minevich, Mark (2017, December 5).These seven countries are in a race to rule the world with AI. Forbes. Retrieved from https://www.forbes.com/sites/forbestech-council/2017/12/05/these-seven-countries-are-in-a-race-to-rule-the-world-with-ai#132053a1323f
11. Philippine News Agency (2019, May 22). PH, Japan to sign investment deals on AI, data analytics. Retrieved from https://www.pna.gov.ph/articles/1070456
12. Phillips, A. (2018, July 18). How has AI changed the way humans communicate. Medium. Retrieved from https://becominghuman.ai/how-has-ai-changed-the-way-humans-communicate-10369fc2453a
13. Pique, H., Wieland, J., & Wu, S. (2016). Using artificial intelligence to help blind people ‘see’ Facebook. Facebook Newsroom. Retrieved from https://newsroom.fb.com/news/2016/04/using-artificial-intelligence-to-help-blind-people-see-facebook/
14. Roach, J. (2018). AI technology helps students who are deaf learn. Microsoft / The AI Blog. Retrieved from https://blogs.microsoft.com/ai/ai-powered-captioning
15. Russel, J. (2017). Tencent increases its focus on artificial intelligence. Tech Crunch. Retrieved from https://techcrunch.com/2017/03/27/tencent-ai/
16. The NYU Dispatch (2018, August 27). Technology has the ability to foster better communication skills, not hinder them. Retrieved from https://wp.nyu.edu/dispatch/2018/08/27/technology-has-the-ability-to-foster-better-communication-skills-not-hinder-them/
17. Walch, K. (2018, September 7). Is South Korea poised to be a leader in AI? Forbes. Retrieved from https://www.forbes.com/sites/cognitiveworld/2018/09/07/is-south-korea-poised-to-be-a-leader-in-ai/
18. Zandan, N. (2019). The future of human communication: How artificial intelligence will transform the way we communicate. Quantified Communications. Retrieved from https://www.quantifiedcommunications.com/blog/artificial-intelligence-in-communication
19. Baidu Research. (n.d). Baidu AI colloquium in Sunnyvale, California. Retrieved August 1, 2019, from http://research.baidu.com/AI-Colloquium
20. Chandler, D. (1994). Biases of the Ear and Eye: “Great Divide” theories, phonocentrism, graphocentrism and logocentrism [Online]. Retrieved from http://www.aber.ac.uk/media/Documents/litoral/litoral.html
21. Chandler, D. (1995). Technological or media determinism [Online]. Retrieved from http://www.aber.ac.uk/media/Documents/tecdet/tecdet.html
22. Chen, G. (2012). The impact of new media on intercultural communication in global context. China Media Research, vol. 8,no. 2, 2012, pp. 1-10. http://www.wwdw.chinamediaresearch.net/index.php/back-issues?id=54
23. Drago, E. (2015). The Effect of Technology on Face-to-Face Communication. Elon Journal of Undergraduate Research in Communications, 6(1). Retrieved from http://www.inquiriesjournal.com/a?id=1137
24. Licklider, J.C.R. and Taylor, Robert W. “The Computer as a Communication Device.” Science and Technology, (Sept. 1968): 20-41.
25. McLuhan, M. (1964). Understanding Media: The Extensions of Man. New York: McGraw-Hill.Sigrid
26. Teahan, W.J. (2010). Artificial intelligence – Agents and environments. Bookboon.com Retrieved from http://zums.ac.ir/files/research/site/ebooks/it-programming/artificial- intelligence-agents-and-environments.pdf
27. Turing, A.M. (1950) Computing Machinery and Intelligence. Mind 49: 433-460.
28. Tutorials Point (2015). Artificial intelligence. Retrieved from https://www.tutorialspoint.com/artificial_intelligence/artificial_intelligence_tutorial.pdf
29. Umbel Corp. (2015). AI meets big data. The World’s Most Comprehensive Report on the Internet of Things. Retrieved from https://dataanalytics.Report/Resources/Whitepapers/151377c7-aedf-4090-a8f0-63266bb46a7a_Umbel AI_Meets_Big_Data_ _White_Paper.pdf
30. Vadim, T. Development of cognitive capabilities in humanoid robots. (2009). https://pearl.plymouth.ac.uk/bitstream/handle/10026.1/2807/VADIM%20TIKHANOFF.PDF
31. Alibaba Cloud (n.d). Intelligent robot. Retrieved August 1, 2019
https://www.alibabacloud.com/product/bot
32. Bhukan, S. (2018). Challenges of AI implementation in Testing. Testingbits.com. Retrieved from https://www.testingbits.com/challenges-of-ai-implementation-in-testing/
33. Chisling, A. (2017, October 10). The history of AI is a neural network of the greatest thoughts and minds of humankind. Medium. Retrieved August 1, 2019, from https://link.medium.com/SuLCUjbLYY.
34. Dutton, T. (2018, June 29). An overview of national AI strategies. Medium. Retrieved August 1, 2019, from https://link.medium.com/j7hDA9RYY
35. Enge, E. (2019). How comfortable are real people with using voice commands on their devices? Perficient Digital. Retrieved from https://www.perficientdigital.com/insights/our-research/voice-usage-trends
36. Facebook for Developers (2017). Built-in NLP. Retrieved from https://developers.facebook.com/docs/messenger-platform/built-in-nlp
37. Ivankov, A. (2019). The major goals and fields of artificial intelligence. Profolus. Retrieved from https://www.profolus.com/topics/the-major-goals-and-fields-of-artificial-intelligence/
38. Kline, R.R. (2015). Technological determinism. ScienceDirect. Retrieved from https://www.sciencedirect.com/topics/computer-science/technological-determinism
39. Rouse, M. (n.d). What is AI (artificial intelligence)? Tech Target. Retrieved from https://searchenterpriseai.techtarget.com/definition/AI-Artificial-Intelligence
40. Rouse, M. (n.d). What is social robot? Tech Target. Retrieved from https://searchenterpriseai.techtarget.com/definition/social-robot
41. Schwenk (2019, January 22). Zero-shot transfer across 93 languages: Open-sourcing enhancedLASER library. Facebook code. Retrieved from https://code.fb.com/ai-research/laser-multilingual-sentence-embeddings
42. Sharma, V. (n.d). How technology has affected communication. Klient Solutech. Retrieved from http://www.klientsolutech.com/how-technology-has-affected- communication/
43. Shrivastava, P. (2019). The road to artificial super intelligence. Medium. Retrieved from https://medium.com/swlh/the-road-to-artificial-super-intelligence-6811e222e256
44. Skerritt, Brandon (2017). Knowledge representation and reasoning.” Medium. Retrieved from https://medium.com/brandons-computer-science-notes/knowledge-representation-and-reasoning-c7d441049715
45. Srinivasan, A. (2019) What are some of the biggest challenges of widespread AI implementation? Forbes. [Answer from Quora]. Retrieved from https://www.forbes.com/sites/quora/2019/08/19/what-are-some-of-the-biggest-challenges-of-widespread-ai-implementation
46. The Editors of Encyclopaedia Britannica (2019). John McCarthy. Retrieved from https://www.britannica.com/biography/John-McCarthy
47. The White House (2019, February 11). Executive order on maintaining American leadership in artificial intelligence. Retrieved from https://www.whitehouse.gov/presidential-actions/executive-order-maintaining-american-leadership-artificial-intelligence
48. Watten, M. & Viégas, F. (2017, July 10). PAIR: the people + AI research initiative. The Keyword. Retrieved from https://www.blog.google/technology/ai/pair-people- ai-research-initiative/
49. Westerheide, F. (2018, May 22). Global Artificial Intelligence Landscape. LinkedIn. Retrieved from https://www.linkedin.com/pulse/global-artificial-intelligence-landscape-including-3465-westerheide
50. Wiercoch, K. (2018). Facebook “M assistant”: a power of suggestion. Masters of Media. Retrieved from https://mastersofmedia.hum.uva.nl/blog/2018/09/23/facebook-m-assistant-a-power-of-suggestion
51. Wiggers, K. (2019). Baidu open-sources NLP model it claims achieves state-of-the-art results in Chinese language tasks. VentureBeat. Retrieved from https://venturebeat.com/2019/03/20/baidu-open-sources-nlp-model-it-claims-achieves-state-of-the-art-results-in-chinese-language-tasks
Downloads
Published
Issue
Section
License

This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.
