NLP and Why Chatbots Call for It

1Ulil Surtia Zulpratita, Feri Sulianta, Eka Angga Laksana, Ai Rosita

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Abstract:

There is a motivation behind why chatbots are among the main mechanical knowledge instruments. From robotized web-based shopping by means of content to vehicle's telephone voice acknowledgment framework, chatbots are basic instruments used to speak with people to perform errands. Be that as it may, how does a chatbot make an interpretation of the human language to its own, and how can it comprehend the message and play out the errand required by the client? Business ought to comprehend the significance of NLP in chatbots as it can decide client's aim, measure their assumptions, and get humor. This paper surveys how natural language processing functions in chatbots.

Keywords:

chatbots, cognitive computing, deep learning, human computer interaction, natural language processing.

Paper Details
Month5
Year2020
Volume24
IssueIssue 1
Pages2652-2657