Identifying Empowerment Characteristics with Emphasis on Knowledge Management with Delphi Approach (Case Study: Kaleh Company)
DOI:
https://doi.org/10.61841/bjfvpg33Keywords:
Employee Empowerment, Knowledge ManagementAbstract
The purpose of identifying the characteristics of empowerment with emphasis on knowledge management with the Delphi approach (Case study: Kaleh Company). This research is applied in terms of purpose and descriptive-survey method. The statistical population of the research includes experts familiar with the issues of empowerment and knowledge management in Kaleh Company, 8 of whom have been selected to conduct the research. Hypotheses and test questions were analyzed based on the data obtained from the relevant questionnaires using Excel and EXPERT-CHOICE software. In this study, tests were performed through a checklist and localization of the questionnaire and measuring the opinion of experts to identify the components and then based on it as well as the combination of known factors with the opinions of experts to measure the factors. It is one of the most important strategies for empowering human resources in the organization. Developing training programs for employees and implementing short-term and long-term courses that increase the intellectual and professional abilities of employees is one of the factors that play a very important role in empowering employees. Training by providing the knowledge and skills needed to perform tasks efficiently and effectively, leads to a sense of self- confidence and self-worth in employees and as a result a sense of implementation of knowledge management in employees, which results in higher productivity in the organization. The results show that according to the results obtained in the third stage of Delphi, the average value obtained for all sub-criteria is more than 3.5, so the identified sub-criteria are approved.
Downloads
References
[1] Abdollahi, Bijan and grandson of Ebrahim, Abdolrahim, Ahmadi, Mohammad. (2016), Empowering the staff of the Golden Key of Human Resource Management, Tehran, Volume 3, Number 4, pp. 45-39.
[2] Adli, Mohammad, Mortazavi, Mehdi, Monirian, Farzaneh. (2015). Investigating the Impact of Knowledge Management on Organizational Creativity, Development and Transformation Management, pp. 27-38.
[3] Arabi, Seyed Mohammad, Mousavi, Saeed, (2015), Strategic model of knowledge management to improve the performance of research institutes, Quarterly Journal of Research and Planning in Higher Education, No. 51, p. 3.
[4] Chang, S.C.and Lee, M.S. (2015). The Linkage between knowledge accumulation capability and organizational innovation, Journal of Knowledge Management, 12(1), 3-20.
[5] Cody, W., Kreulen, J., Krishna, V. and Spangler, W. (2014), „„The integration of business intelligence and knowledge management‟‟, IBM Systems Journal, Vol. 41 No. 4, pp. 697-713.
[6] Elahi, B, Jafari, M, Akhavan, p. (2014). "Knowledge Management System", Tadbir Magazine, No. 218, pp. 57-49.Elliott, S. and O‟Dell, C. (2015), „„Sharing knowledge and best practices: the hows and whys of tapping your organization‟s hidden reservoirs of knowledge‟‟, Healthcare Forum Journal, Vol. 42 No. 3,
pp. 34-7.
[7] Ghoshchi, Jafar (2014), Ways of Employee Empowerment, Tadbir Magazine No. 10, pp. 110-85.
[8] Gold A. H., Malhotra A., and Segars A. H. (2016)," Knowledge Management: An Organizational Capabilities Perspective", J Manage Inf Syst. 18(1), 185–214.
[9] Goodman, C.S, Boss,R,Senjem, J.C and Koberage, E (2013), "Antecedents and outcomes empowerment", Group& organization management, Vol,24.
[10] Grant, R. M. (2015),"Toward A Knowledge-ased Theory of the Firm", Strateg Manage J, 17, 109–11.
[11] Gretchen., S. (2015).Taking Stock:A review of more than twenty years of research on empowerment at work
,from:http:webuser.bus.umich.edu/spreitz e/empowerment and self management.pdf.
[12] Gulliose, W. S., & Roehl, S. (2017). Training and its impact on organizational commitment among lodging employees. Journal of Hospitality & Tourism Research, 23(2), 176-194.
[13] Hanaysha, Jalal,. (2016). Examining the Effects of Employee Empowerment, Teamwork, and Employee Training on Organizational Commitment. Procedia, Social and Behavioral Sciences 229, 298 – 306.
[14] Hashemi, Ahmad (2014), The effect of knowledge management on innovation, initiative and creativity in the humanities, first year, No. 2. p. 24.
[15] Hojjati, Hamid, Taheri, Noorullah, Kamangar, Salar, Hekatipour, Nafiseh, Mirza Ali, Jamileh. (2015). The relationship between empowerment and organizational commitment of nursing staff. Journal of Health and Care. 201590-82 :(1) 17 ؛.
[16] Jan, Boudrias, (2015), Employee empowerment From managerial practices to employees‟ behavioral empowerment, Leadership & Organization Development Journal, Vol. 30 No. 7, pp. 625-63.
[17] Juang. Y. Liu. T. (2014). Knowledge Management MODEL and Design for school: GAMO. Laudon. Management Information Systems, Prentice Hall.
[18] Lahijanian, Akram Al-Muluk (2013). "Study of knowledge management in the higher education system and presenting an appropriate model", PhD thesis in Educational Management, Islamic Azad University, Tehran Science and Research Unit.
[19] Lawler, E, Moher man, S & Ledford, G, (2013), Employee Involvement & Total Quality Management, Sanfrancisco: Jossy Bass Publisher.
[20] Lee H., Choi B. (2016)," Knowledge Management Enablers, Process, and Organizational Performance: An Integrative View and Empirical Examination", J Manage Inf Syst, 20 (1),179–228.
[21] Lee, L. (2014). Participative Management: Viable Approach for Employee Empowerment ? , from: ttp://www.iss.nl/content/6852/63062/file/c hapter12.pdf.
[22] Liu, k, Spreitzer, G.M. and Doneson, D. (2017), "Musing on the past and future of employeeempowerment", in Cummings, T. (Ed.), Handbook of Organizational Development, Sage,Thousand Oaks, CA.
[23] Momeni, M. tarazi. And. (2017). Develop requirements for implementing knowledge management in the product development process in the automotive industry. Information Technology Management Course, Industrial Management Organization.- Hashemzadeh, M. (2015). Iran Industrial Engineering Comprehensive Database - Knowledge Management, Persianblog. No. 12. pp. 56-70.
[24] Mortazavi, Mehdi, Monirian, Farzaneh. (2015). Investigating the Impact of Knowledge Management on Organizational Creativity, Development and Transformation Management, pp. 27-38.
[25] Pan, S.L. Scarbrough, H, Lee, K. (2017), „„Knowledge management in practice: an exploratory case study‟‟, Technology Analysis & Strategic Management, Vol. 11 No. 3, pp. 359-74.
[26] Reisenberger, J. (2015), „„Executive insights: knowledge – the source of sustainable competitive advantage‟‟, Journal of International Marketing, Vol. 6 No. 3, pp. 94-107.
[27] Saif, N. I., & Saleh, A. S. (2013). Psychological empowerment and job satisfaction in Jordanian hospitals. International Journal of Humanities and Social Science, 3(16), 250-257.
[28] Thomas, KW, Velthouse B, lee, A. (2013). Cognitive elements of empowerment: an"interpretive" model of intrinsic task motivation. Acad Manage Rev1990;15(4):666-81.
[29] Tiwana, A. (2016), "An Empirical Study of the Effect of Knowledge Integration on Software Development Performance", Inf Softw Technol, 46(13), 899-906.
[30] Vedadi, Ahmad, Mehrara, Ahmad (2013). Investigating the Relationship between Psychological Empowerment and Organizational Commitment in Tax Offices in Tehran. Tax Research Journal. Volume 21, Number 18, Pages 161-180.
[31] Wadhwa, D. S., & Verghese, M. (2015). Impact of employee empowerment on job satisfaction and organizational commitment: An empirical investigation with special reference to selected cement industry in Chhattisgarh. International Journal in Management and Social Science, 286-280, (3) 3.
[32] Wang, M., Emhan, A., & Yasar, M. F. (2015). Analysis of teamwork, organizational commitment and organizational performance: A Study of health sector in Turkey. Asian Journal of Business and Management, 3(2), 173-182.
[33] Young, G; Sapienza, H., Baumer, D. (2013), "The Influence of Flexibility in Buyer-Seller Relationships on the Productivity of Knowledge", J Bus Res, 56(6), 443-51.
[34] Zahedi, Shams Sadat, Budlaei, Hassan, Sattari Nasab, Reza, Kushki Jahromi, Alireza. (1395). Investigating the relationship between psychological empowerment and organizational commitment and for this purpose among the experts of the General Affairs Department of Bank Mellat employees. Technology Growth, Volume 6, Number 24, pp. 69-59.
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.
