RELATIONSHIPS AMONG ORGANIZATIONAL COMMITMENT, KNOWLEDGE SHARING AND EMPLOYEE PERFORMANCE: A REVIEW
DOI:
https://doi.org/10.61841/th3h2c38Keywords:
Organizational commitment, Knowledge sharing, Employee performanceAbstract
This paper looks at the relationships among organizational commitment, knowledge sharing and employee performance. This paper uses a literature review analysis to provide insight into the relationship between these variables. Based on the analysis, this paper reveals strong relationships among organizational commitment, sharing of knowledge and employee performance. Highly committed employees are voluntary to improving the organization and sharing of knowledge is the ideal way to do it, since knowledge seems to be the most essential priority in organizations.
Downloads
References
[1] Al-Sharif, H. A., Kassem, E. A., & Shokry, W. M. A. (2017). Relationship between Nurses' Absenteeism and Their Organizational Commitment at Menoufyia University Hospitals. American Journal of Nursing Research, 5(2), 63-69.
[2] Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of occupational psychology, 63(1), 1-
18. doi: 10.1111/j.2044-8325.1990.tb00506.x
[3] Brachos, D., Kostopoulos, K., Soderquist, K. E., & Prastacos, G. (2007). Knowledge effectiveness, social context and innovation. Journal of knowledge Management, 11(5), 31-44. doi: https://doi.org/10.1108/13673270710819780
[4] Chan, S. H. J., & Ao, C. T. D. (2019). The Mediating Effects of Job Satisfaction and Organizational Commitment on Turnover Intention, in the Relationships Between Pay Satisfaction and Work–Family Conflict of Casino Employees. Journal of Quality Assurance in Hospitality & Tourism, 20(2), 206-229. doi: 10.1080/1528008X.2018.1512937
[5] Chen, J. S., & Lovvorn, A. S. (2011). The speed of knowledge transfer within multinational enterprises: the role of social capital. International Journal of Commerce and Management, 21(1), 46-62. doi: https://doi.org/10.1108/10569211111111694
[6] Chiang, H. H., Han, T. S., & Chuang, J. S. (2011). The relationship between high‐commitment HRM and knowledge‐sharing behavior and its mediators. International Journal of Manpower, 32(5/5), 604-622. doi: https://doi.org/10.1108/01437721111158224
[7] de la Torre-Ruiz, J. M., Vidal-Salazar, M. D., & Cordón-Pozo, E. (2019). Employees are satisfied with their benefits, but so what? The consequences of benefit satisfaction on employees’ organizational commitment and turnover intentions. The International Journal of Human Resource Management, 30(13), 2097-2120. doi: 10.1080/09585192.2017.1314315
[8] Dey, T., & Mukhopadhyay, S. (2020). Modelling Knowledge Sharing Behavior With Behavioral Intention and Interpersonal Trust: The Role of Affective Commitment Current Issues and Trends in Knowledge Management, Discovery, and Transfer (pp. 148-170): IGI Global.
[9] Dhar, R. L. (2015). Service quality and the training of employees: The mediating role of organizational commitment. Tourism Management, 46, 419-430. doi: https://doi.org/10.1016/j.tourman.2014.08.001
[10] Eliyana, A., Ma’arif, S., & Muzakki. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144-150. doi: https://doi.org/10.1016/j.iedeen.2019.05.001
[11] Haftkhavani, Z. G., Faghiharam, B., & Araghieh, A. (2012). Organizational Commitment and Academic Performance (Case Study: Students at Secondary Schools for Girls). Procedia - Social and Behavioral Sciences, 69, 1529-1538. doi: https://doi.org/10.1016/j.sbspro.2012.12.095
[12] Harwiki, W. (2016). The Impact of Servant Leadership on Organization Culture, Organizational Commitment, Organizational Citizenship Behaviour (OCB) and Employee Performance in Women Cooperatives. Procedia - Social and Behavioral Sciences, 219, 283-
290. doi: https://doi.org/10.1016/j.sbspro.2016.04.032
[13] Hislop, D. (2003). Linking human resource management and knowledge management via commitment. Employee relations, 25(2), 182-202. doi: https://doi.org/10.1108/01425450310456479
[14] Hsu, I. C. (2008). Knowledge sharing practices as a facilitating factor for improving organizational performance through human capital: A preliminary test. Expert Systems with Applications, 35(3), 1316-1326. doi: https://doi.org/10.1016/j.eswa.2007.08.012
[15] Hwang, Y., Lin, H., & Shin, D. (2018). Knowledge system commitment and knowledge sharing intention: The role of personal information management motivation. International Journal of Information Management, 39, 220-227. doi: https://doi.org/10.1016/j.ijinfomgt.2017.12.009
[16] Imamoglu, S. Z., Ince, H., Turkcan, H., & Atakay, B. (2019). The Effect of Organizational Justice and Organizational Commitment on Knowledge Sharing and Firm Performance.
Procedia Computer Science, 158, 899-906. doi: https://doi.org/10.1016/j.procs.2019.09.129
[17] Irefin, P., & Mechanic, M. A. (2014). Effect of employee commitment on organizational performance in Coca Cola Nigeria Limited Maiduguri, Borno state. Journal of Humanities and Social Science, 19(3), 33-41.
[18] Jacobsen, D. I., & Fjeldbraaten, E. M. (2020). Exploring the Links Between Part-Time Employment and Absenteeism: the Mediating Roles of Organizational Commitment and Work- Family Conflict. Public Organization Review, 20(1), 129-143.
[19] Jaiswal, D., & Dhar, R. L. (2016). Impact of perceived organizational support, psychological empowerment and leader member exchange on commitment and its subsequent impact on service quality. International Journal of Productivity and Performance Management, 65(1), 58-
79. doi: https://doi.org/10.1108/IJPPM-03-2014-0043
[20] Kalkavan, S., & Katrinli, A. (2014). The Effects of Managerial Coaching Behaviors on the Employees’ Perception of Job Satisfaction, Organisational Commitment, and Job Performance: Case Study on Insurance Industry in Turkey. Procedia - Social and Behavioral Sciences, 150, 1137-1147. doi: https://doi.org/10.1016/j.sbspro.2014.09.129
[21] Khunsoonthornkit, A., & Panjakajornsak, V. (2018). Structural equation model to assess the impact of learning organization and commitment on the performance of research organizations. Kasetsart Journal of Social Sciences, 39(3), 457-462. doi: https://doi.org/10.1016/j.kjss.2018.07.003
[22] Kuimet, K., Järvis, M., Virovere, A., & Hartšenko, J. (2015). Linking human resource management and knowledge management via commitment to safety. Safety of Technogenic Environment, 7(1), 17-25.
[23] Lau, P. Y. Y., Tong, J. L. Y. T., Lien, B. Y.-H., Hsu, Y.-C., & Chong, C. L. (2017). Ethical
work climate, employee commitment and proactive customer service performance: Test of the mediating effects of organizational politics. Journal of Retailing and Consumer Services, 35, 20-26. doi: https://doi.org/10.1016/j.jretconser.2016.11.004
[24] Lee, H., Park, J., & Lee, J. (2013). Role of Leadership Competencies and Team Social Capital in it Services. Journal of Computer Information Systems, 53(4), 1-11. doi: 10.1080/08874417.2013.11645645
[25] Lee, S., Park, J.-G., & Lee, J. (2015). Explaining knowledge sharing with social capital theory in information systems development projects. Industrial Management & Data Systems, 115(5), 883-900. doi: https://doi.org/10.1108/IMDS-01-2015-0017
[26] Li, X., Zhang, J., Zhang, S., & Zhou, M. (2017). A multilevel analysis of the role of interactional justice in promoting knowledge-sharing behavior: The mediated role of organizational commitment. Industrial Marketing Management, 62, 226-233. doi: https://doi.org/10.1016/j.indmarman.2016.09.006
[27] Liu, S., Gyabeng, E., Joshua Atteh Sewu, G., Nkrumah, N. K., & Dartey, B. (2019). Occupational Health and Safety and Turnover Intention in the Ghanaian Power Industry: The Mediating Effect of Organizational Commitment. BioMed research international, 2019, 1-11.
[28] Marques, J. M. R., La Falce, J. L., Marques, F. M. F. R., De Muylder, C. F., & Silva, J. T. M. (2019). The relationship between organizational commitment, knowledge transfer and knowledge management maturity. Journal of knowledge Management, 23(3), 489-507. doi: https://doi.org/10.1108/JKM-03-2018-0199
[29] Masa'deh, R., Obeidat, B., & Tarhini, A. (2016). A Jordanian empirical study of the associations among transformational leadership, transactional leadership, knowledge sharing, job performance, and firm performance. Journal of Management Development, 35(5), 681-705. doi: https://doi.org/10.1108/JMD-09-2015-0134
[30] Mete, E. S., & Sökmen, A. (2019). The Mediating Role of Organizational Commitment in the Organizational Justice’s Effect on Job Satisfaction and Turnover Intention: A Research on Academic Staff. Gazi İktisat ve İşletme Dergisi, 5(3), 193-205.
[31] Meyer, J. P., & Allen, N. J. (1987). A longitudinal analysis of the early development and consequences of organizational commitment. Canadian Journal of Behavioural Science, 19(2), 199-215. doi: https://doi.org/10.1037/h0080013
[32] Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89. doi: https://doi.org/10.1016/1053-4822(91)90011-Z
[33] Meyer, J. P., & Herscovitch, L. (2001). Commitment in the workplace: toward a general model. Human Resource Management Review, 11(3), 299-326. doi: https://doi.org/10.1016/S1053- 4822(00)00053-X
[34] Meyer, J. P., Stanley, D. J., Jackson, T. A., McInnis, K. J., Maltin, E. R., & Sheppard, L. (2012). Affective, normative, and continuance commitment levels across cultures: A meta- analysis. Journal of Vocational Behavior, 80(2), 225-245. doi: https://doi.org/10.1016/j.jvb.2011.09.005
[35] Mowday, R. T., Steers, R. M., & Porter, L. W. (1978). The measurement of organizational commitment: Oregon Univ Eugene Graduate School Of Management And Business.
[36] Naeem, A., Mirza, N. H., Ayyub, R. M., & Lodhi, R. N. (2019). HRM practices and faculty’s knowledge sharing behavior: mediation of affective commitment and affect-based trust. Studies in Higher Education, 44(3), 499-512. doi: 10.1080/03075079.2017.1378635
[37] Nguyen, T. H., & Tu, V. (2020). Social responsibility, organizational commitment, and organizational performance: Food processing enterprises in the Mekong River Delta. Journal of Asian Finance, Economics, and Business, 7(2), 309-316. doi: https://doi.org/10.13106/jafeb.2020.vol7.no2.309
[38] Pangil, F., & Nasurdin, A. M. (2019). Assessing the relationship between organisational commitment and knowledge sharing behavior. Malaysian Management Journal, 13, 35-50.
[39] Razmerita, L., Kirchner, K., & Nielsen, P. (2016). What factors influence knowledge sharing in organizations? A social dilemma perspective of social media communication. Journal of knowledge Management, 20(6), 1225-1246. doi: https://doi.org/10.1108/JKM-03-2016-0112
[40] Ridwan, M. (2020). Analysis Of Organizational Commitment Through Ocb On Employee Performance. Dinasti International Journal of Management Science, 1(4), 543-555.
[41] Roca-Puig, V., Beltrán-Martín, I., Escrig-Tena, A. B., & Bou-Llusar, J. C. (2005). Strategic flexibility as a moderator of the relationship between commitment to employees and performance in service firms. The International Journal of Human Resource Management, 16(11), 2075-2093. doi: 10.1080/09585190500315026
[42] Santosa, S., & Mubarok, S. Z. S. (2020). The Effect of Organizational Commitment, Work Compensation and Work Environment on the Employees Performance of Baitul Maal Wa Tamwil. Issues on Inclusive Growth in Developing Countries, 1(01), 22-30.
[43] Seibert, S. E., Kraimer, M. L., & Liden, R. C. (2001). A social capital theory of career success.
Academy of management journal, 44(2), 219-237. doi: https://doi.org/10.5465/3069452
[44] Steers, R. M. (1977). Antecedents and outcomes of organizational commitment. Administrative science quarterly, 22(1), 46-56.
[45] Sulistiyani, E., Udin, & Rahardja, E. (2018). Examining the effect of transformational leadership, extrinsic reward, and knowledge sharing on creative performance of Indonesian SMEs. Quality - Access to Success, 19(167), 63-67.
[46] Swanson, E., Kim, S., Lee, S.-M., Yang, J.-J., & Lee, Y.-K. (2020). The effect of leader competencies on knowledge sharing and job performance: Social capital theory. Journal of Hospitality and Tourism Management, 42, 88-96. doi: https://doi.org/10.1016/j.jhtm.2019.11.004
[47] Tahar, A., & Sofyani, H. (2020). Participation in Budgeting, Compensation and Performance of Local Government Agencies: The Intervening Role of Organizational Commitment. Journal of Accounting and Investment, 1(1), 145-161. doi: 10.18196/jai.2101142
[48] Teece, D. J. (2007). Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strategic management journal, 28(13), 1319-1350. doi: https://doi.org/10.1002/smj.640
[49] Udin, U. (2019). National Culture, Affective Commitment, and Employee Performance: An Integrated Review and Call for Future Research Agenda. Journal of Research and Opinion, 6(10), 2502-2509.
[50] Wahyudi, S., Udin, U., Yuniawan, A., & Rahardja, E. (2019). Person-Organization Fit, Knowledge Sharing Behaviour, and Innovative Work Behaviour: A Self-determination Perspective. International Journal of Innovation, Creativity and Change, 4(4), 145-161.
[51] Wang, C. L., & Ahmed, P. K. (2003). Structure and structural dimensions for knowledge‐based organizations. Measuring Business Excellence, 7(1), 51-62. doi: https://doi.org/10.1108/13683040310466726
[52] Wang, Z., & Wang, N. (2012). Knowledge sharing, innovation and firm performance. Expert Systems with Applications, 39(10), 8899-8908. doi: https://doi.org/10.1016/j.eswa.2012.02.017
[53] Wang, Z., Wang, N., & Liang, H. (2014). Knowledge sharing, intellectual capital and firm performance. Management decision, 52(2), 230-258. doi: https://doi.org/10.1108/MD-02-2013- 0064
[54] Yao, C.-Y., Tsai, C.-C., & Fang, Y.-C. (2015). Understanding social capital, team learning, members' e-loyalty and knowledge sharing in virtual communities. Total Quality Management & Business Excellence, 26(5-6), 619-631. doi: 10.1080/14783363.2013.865918
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.
