Effect of Marketing Mix towards the Usage of ATMs (Automatic Teller Machines)

Authors

  • Adam Faritzal Widyatama University Author
  • Mohd Haizam Mohd Saudi Widyatama University Author

DOI:

https://doi.org/10.61841/qrs4ep66

Keywords:

Marketing Mix, ATM, Banking

Abstract

The growth of the banking market in Indonesia, especially after the era of banking deregulation, is a growth in the retail banking market segment. The growth of the retail market segment is of course an opportunity for banking business players to be able to effectively cover it in need of strategies and relevant tips to anticipate it. The market has unique properties. The market is always changing and dynamic, especially in the modern world as it is today. Faced with this reality, companies are required to be able to develop marketing policies that are active and always keep abreast of technological and economic developments. An active and more market-oriented marketing policy brings the banking business to the absolute necessity of defining the needs and desires of consumers, not from the company's point of view. Thus, the company can understand what the real needs and desires of consumers are. 

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References

[1] Best, J. Roger, 1997, Marketing-Based Management, Strategic Growing Customer Value and Portfolio, Prentice Hall, Upper Saddle River, New Jersey.

[2] Kotler, Philip, 2003, Marketing Management: Analysis, Planning, Implementation. And Control, The Millennium Edition, Prentice Hall International Inc., A Division of Simon & Scuster, Englewood Cliffs, NJ 07632.

[3] Porter, Michael E., 1994, Keunggulan Bersaing Menciptakan dan Mempertahankan Kinerja Unggul (Terjemahan), Tim Ahli Binarupa Aksara, Jakarta.

[4] Thaker, H. M. T., Sakaran, K., Nanairan, N., Thaker, M. M. T. and Hussain, H. I. (2020), Drivers of loyalty among non-Muslims towards Islamic banking in Malaysia: Evidence from SmartPLS, International Journal of Islamic and Middle Eastern Finance and Management, https://doi.org/10.1108/IMEFM-07-2018-0211

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Published

30.04.2020

How to Cite

Faritzal, A., & Haizam Mohd Saudi, M. (2020). Effect of Marketing Mix towards the Usage of ATMs (Automatic Teller Machines). International Journal of Psychosocial Rehabilitation, 24(2), 7597-7600. https://doi.org/10.61841/qrs4ep66