Impact of Effective Leadership Behavior on TQM by Continuous Improvement

Authors

  • Afnan Abd Ali Assist. Prof University of KufaCollege of Administration and Economics, Republic of Iraq Author
  • Ala Abdlameer Ahmed Assist. Lect. Middle Technical University, Baghdad, Iraq Author

DOI:

https://doi.org/10.61841/kb4jhk87

Keywords:

Task-oriented, Relations-Oriented, Change-Oriented, External

Abstract

The purpose of this work is to establish a frame of reference for the study of the relationship between two concepts, effective leadership as independent and continuous improvement, traditionally treated as dependent, as well as the effect of the relationship on total quality management. After a brief review of the literature in each of the fields of study, we turn to relate these concepts, raising a series of research questions with which we intend to lay new foundations for future prescriptions on management aimed at improving total quality management by adopting continuous improvement by the leadership. The main instrument of the study is a survey and its analysis by using the structural modeling method. The study concluded that adopting leadership for continuous improvement contributes significantly to improving the total quality management of organizations. 

Downloads

Download data is not yet available.

References

1. Alvesson, M. (2018). Organization theory and technocratic consciousness: Rationality, ideology, and quality of work (Vol. 8). Walter de Gruyter GmbH & Co KG.

2. Bessant, J., Caffyn, S., & Gallagher, M. (2001). An evolutionary model of continuous improvement behaviour. Technovation, 21(2), 67-77.

3. Carnerud, D., Jaca, C., & Bäckström, I. (2018). Kaizen and continuous improvement—trends and patterns over 30 years. The TQM Journal.

4. Dahlgaard-Park, S. M., Chen, C. K., Jang, J. Y., & Dahlgaard, J. J. (2013). Diagnosing and prognosticating the quality movement—a review of the 25 years of quality literature (1987–2011). Total quality management & business excellence, 24(1-2), 1-18.

5. De Clercy, C. (2005). Leadership and uncertainty in fiscal restructuring: Ralph Klein and Roy Romanow. Canadian Journal of Political Science/Revue canadienne de science politique, 175-202.

6. De Hoogh, A. (2004). Charismatic leadership, environmental dynamism, and performance. European Journal of Work and Organizational Psychology, 13, 447-471.

7. Dilawo, R. S., & Salimi, Z. (2019). Understanding TQM implementation barriers involving construction companies in a difficult environment. International Journal of Quality & Reliability Management.

8. Gatchalian, M. M. (1997). People empowerment: the key to TQM success. The TQM magazine.

9. Goetsch, D. L. & Davis, S. B. (2014). Quality management for organizational excellence. Upper Saddle River, NJ: Pearson.

10. Hilfi, T. K., Lafta, R., & Burnham, G. (2013). Health services in Iraq. The Lancet, 381(9870), 939-948.

11. Hunt, R. A., Killen, M. C. P., Bosch, V. G., & Enríquez, F. T. (2005). TQM and QFD: exploiting a customer complaint management system. International Journal of Quality & Reliability Management.

12. Hutchins, M. D. (2012). Hoshin Kanri: the strategic approach to continuous improvement. Gower Publishing, Ltd.

13. Iqbal, A., & Asrar-ul-Haq, M. (2018). Establishing relationship between TQM practices and employee performance: The mediating role of change readiness. International Journal of Production Economics, 203, 62-68.

14. Kumar, V., & Sharma, R. R. K. (2016, March). Relating left/right brained dominance types of leaders to TQM focus: a preliminary study. In Proceedings of the 2016 International Conference on Industrial Engineering and Operations Management, in Kuala Lumpur, Malaysia, on March (pp. 8-10).

15. Lalonde, C. (2004). In search of archetypes in crisis management. Journal of Contingencies and Crisis Management, 12(2), 76-88.

16. Mahsud, R., Yukl, G., & Prussia, G. (2010). Leader empathy, ethical leadership, and relation-oriented behaviors as antecedents of leader-member exchange quality. Journal of Management Psychology.

17. Nanjundeswaraswamy, T. S. & Swamy, D. R. (2014). Leadership styles. Advances in management, 7(2), 57.

18. Oakland, J. S. (2014). Total quality management and operational excellence: text with cases. Routledge.

19. Paraschivescu, A. O., & COTÎRLEȚ, P. C. (2015). Quality Continuous Improvement Strategies Kaizen Strategy--Comparative Analysis. Economy Transdisciplinarity Cognition, 18(1).

20. Petit, Y. (2012). Project portfolios in dynamic environments: organizing for uncertainty. International Journal of Project Management, 30(5), 539-553.

21. Reddington, C. L., Butt, E. W., Ridley, D. A., Artaxo, P., Morgan, W. T., Coe, H., & Spracklen, D. V. (2015). Air quality and human health improvements from reductions in deforestation-related fire in Brazil. Nature Geoscience, 8(10), 768-771.

22. Sallis, E. (2014). Total quality management in education. Routledge.

23. Sischo, L. & Broder, H. (2011). Oral health-related quality of life: what, why, how, and future implications. Journal of dental research, 90(11), 1264-1270.

24. Wang, C. H., Chen, K. Y., & Chen, S. C. (2012). Total quality management, market orientation, and hotel performance: The moderating effects of external environmental factors. International journal of hospitality management, 31(1), 119-129.

25. Yukl, G. (2012). Effective leadership behavior: what we know and what questions need more attention. Academy of Management Perspectives, 26(4), 66-85.

Downloads

Published

30.04.2020

How to Cite

Abd Ali, A., & Abdlameer Ahmed, A. (2020). Impact of Effective Leadership Behavior on TQM by Continuous Improvement. International Journal of Psychosocial Rehabilitation, 24(2), 5929-5939. https://doi.org/10.61841/kb4jhk87