Buyer Benefits in Creation of Online Buying

Authors

  • Anam Bhatti Faculty of Ilma University Karachi, Pakistan Author
  • Hafiz Muhammad Basit Superior University Lahore Author
  • Syeda mahwish Raza Naqvi Superior University Lahore Author
  • Adeel Jahangir Muhammad Bilal Superior University Lahore Author
  • Hamza Akram Faculty of Management Sciences University of Sialkot Author

DOI:

https://doi.org/10.61841/f89v0k76

Keywords:

convenience, product variety, knowledge, ease of use, online buying

Abstract

The main aim of this study is to examine the effect of convenience, product variety, knowledge, and ease of use on online buying in Pakistan. In this time online buying is increasing fast. The current study model developed on the basis of prior literature to determine the effect of convenience, product variety, knowledge, and ease of use on online buying. Data for this study was collected from online users by using simple random sampling. Sample size is 200. structural equation modeling (SEM) methods used for analysis. Findings of this study demonstrate that convenience and product variety have positive influence on online buying and ease of use and knowledge have no effect on online buying. Some limitations and future recommendations are mentioned in end of paper. 

Downloads

Download data is not yet available.

References

1. Ahmad, S. (2002). Service failures and customer defection: a closer look at online shopping experiences. Managing Service Quality: An International Journal.

2. Athapaththu, J. C. & Kulathunga, K. (2018). Factors Affecting Online Purchase Intention: Effects of Technology and Social Commerce.

3. Bamgbade, J. A., Kamaruddeen, A. M., & Nawi, M. (2015). Factors influencing sustainable construction among construction firms in Malaysia: A preliminary study using PLS-SEM. Revista Tecnica De La Facultad De Ingenieria Universidad Del Zulia (Technical Journal of the Faculty of Engineering, TJFE), 38(3), 132-142.

4. Bhatti, A. (2018). Sales Promotion and Price Discount Effect on Consumer Purchase Intention with the Moderating Role of Social Media in Pakistan.

5. Bhatti, A., Akhter, S., Qurashi, H. A., & Shaheen, M. (2020). Coronavirus affects e-commerce globally Journal of Xidian University

6. 14(5). doi: https://doi.org/10.37896/jxu14.5/149

7. Bhatti, A., Akram, H., Khan, A. U., Basit, H. M., & Jahangir, M. A. (2020). Effect of Financial Risk, Privacy Risk, and Product Risk on Online Shopping Behavior. Journal of Xidian University 8. 14(4). doi: https://doi.org/10.37896/jxu14.5/326

9. Bhatti, A., Bano, T., & Rehman, S.-U.-. (2019). Social Media and Consumer Satisfaction Effect on Consumer Purchase Intention with the modulating Role of Trust International journal of Business Management, 4(2), 131-141.

10. Bhatti, A., & Rehman, S.-U.-. (2019). E-Commerce Effect on Organization Performance with the Moderating Role of Social Media. International journal of business management, 4(1).

11. Bhatti, A., & Rehman, S. U. (2019a). Impact of Social risk, Government and Psychological Factors with moderating Cultural Factors on Online Shopping Behavior in Pakistan Pakistan Journal of Humanities and Social Sciences, 7(1), 31-44.

12. Bhatti, A., & Rehman, S. u. (2019b). PERCEIVED BENEFITS AND PERCEIVED RISKS EFFECT ON ONLINE SHOPPING BEHAVIOR WITH THE MEDIATING ROLE OF CONSUMER PURCHASE INTENTION IN PAKISTAN. IJMS, 26(1), 33-54.

13. Bhatti, A., Saad, D. S., & Gbadebo, D. S. M. (2020). Moderator trust and subjective norms influence the risk and online shopping behavior of consumers. INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH, 9(1), 627-641.

14. Bhatti, A., Saad, S., & Gbadebo, S. M. (2018). Convenience Risk, Product Risk, and Perceived Risk Influence on Online Shopping: Moderating Effect of Attitude. Science Arena Publications International Journal of Business Management, 3(2), 1-11.

15. Bhatti, A., Saad, S., & Salimon, M. G. (2019). The Influence of Risks on Online Shopping Behaviour in Pakistan.

16. Chaudary, S., Rehman, M. A., & Nisar, S. (2014). Factors influencing the acceptance of online shopping in Pakistan.

17. Cheema, U., Rizwan, M., Jalal, R., Durrani, F., & Sohail, N. (2013). The trend of online shopping in the 21st century: Impact of enjoyment in the TAM Model. Asian Journal of Empirical Research, 3(2), 131-141.

18. Clemes, M. D., Gan, C., & Zhang, J. (2014). An empirical analysis of online shopping adoption in Beijing, China. Journal of retailing and consumer services, 21(3), 364-375.

19. Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.

20. Forsythe, S., Liu, C., Shannon, D., & Gardner, L. C. (2006). Development of a scale to measure the perceived benefits and risks of online shopping. Journal of interactive marketing, 20(2), 55-75.

21. Guritno, S. & Siringoringo, H. (2013). Perceived usefulness, ease of use, and attitude towards online shopping usefulness towards online airline ticket purchase. Procedia-Social and Behavioral Sciences, 81, 212-216.

22. Hair, J. F., Ringle, C. M., & Sarstedt, M. (2013). Partial least squares structural equation modeling: Rigorous applications, better results, and higher acceptance.

23. Hair Jr., J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2014). A primer on partial least squares structural equation modeling (PLS-SEM): Sage Publications.

24. Hair Jr., J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM): Sage publications.

25. Hoffman, D. L., Novak, T. P., & Peralta, M. (1999). Building consumer trust online. Communications of the ACM, 42(4), 80-85.

26. Katawetawaraks, C., & Wang, C. (2011). Online shoppers behavior: influences of online shopping decisions. Asian Journal of Business Research, 1(2).

27. Kim, D. J., Ferrin, D. L., & Rao, H. R. (2008). A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents. Decision support systems, 44(2), 544-564.

28. Kumar, V., Anand, P., & Mutha, D. (2016). A study on trust in online shopping in Pune: A comparative study between male and female shoppers. Prerna and Mutha, Devendra, A Study on Trust in Online Shopping in Pune: A Comparative Study between Male and Female Shoppers (February 12, 2016).

29. Ofori, D., & Appiah-Nimo, C. (2019). Determinants of online shopping among tertiary students in Ghana: An extended technology acceptance model. Cogent Business & Management, 6(1), 1644715.

30. Ramus, K. & Nielsen, N. A. (2005). Online grocery retailing: what do consumers think? Internet research.

31. Rehman, S. (2018). Impact of financial risk, privacy risk, convenience, and trust on online shopping with mediating role of consumer purchase intention in Pakistan. International Journal of Academic Multidisciplinary Research, 2, 27-34.

32. Rehman, S. U., Bhatti, A., & Chaudhry, N. I. (2019). Mediating effect of innovative culture and organizational learning between leadership styles at third-order and organizational performance in Malaysian SMEs. Journal of Global Entrepreneurship Research, 9(1), 36.

33. Sin, L. & Tse, A. (2002). Profiling internet shoppers in Hong Kong: demographic, psychographic, attitudinal, and experiential factors. Journal of International Consumer Marketing, 15(1), 7-29.

34. Swilley, E. & Goldsmith, R. E. (2013). Black Friday and Cyber Monday: Understanding consumer intentions on two major shopping days. Journal of retailing and consumer services, 20(1), 43-50.

35. Swinyard, W. R., & Smith, S. M. (2003). Why people don't shop online: A lifestyle study of the internet consumer. Psychology & marketing, 20(7), 567-597.

36. To, P.-L., Liao, C., & Lin, T.-H. (2007). Shopping motivations on the Internet: A study based on utilitarian and hedonic value. Technovation, 27(12), 774-787.

37. Van der Heijden, H. (2004). User acceptance of hedonic information systems. MIS quarterly, 695-704.

38. Wang, C.-C., Chen, C.-A., & Jiang, J.-C. (2009). The Impact of Knowledge and Trust on E-Consumers' Online Shopping Activities: An Empirical Study. JCP, 4(1), 11-18.

39. Wang, C. L., Zhang, Y., Ye, L. R., & Nguyen, D.-D. (2005). Subscription to fee-based online services: What makes consumers pay for online content? Journal of Electronic Commerce Research, 6(4), 304.

40. Warkentin, M., Gefen, D., Pavlou, P. A., & Rose, G. M. (2002). Encouraging citizen adoption of egovernment by building trust. Electronic Markets, 12(3), 157-162.

Downloads

Published

30.04.2020

How to Cite

Bhatti, A., Muhammad Basit, H., mahwish Raza Naqvi, S., Jahangir Muhammad Bilal, A., & Akram, H. (2020). Buyer Benefits in Creation of Online Buying. International Journal of Psychosocial Rehabilitation, 24(2), 5096-5109. https://doi.org/10.61841/f89v0k76