MARKETING STRATEGY PLANNING BASED ON POSITIONING TO IMPROVE THE NUMBER OF STUDENTS
DOI:
https://doi.org/10.61841/smw2zy47Keywords:
Positioning, Multidimensional Scaling, Perceptual MapAbstract
One important factor in marketing success is that the implementation of the strategy is right on target, one of which is to perform positioning. This study aims to determine the position of the Faculty of Visual Communication Design, University Widyatama, compared with five other private universities that also have a similar faculty based on the perception that high school students and propose a marketing strategy of the Faculty of Visual Communication Design, University Widyatama, to increase the number of students. The method used is the descriptive method by comparing the five universities in Bandung based on the results of the search. Believes in salient capital. The author uses seven dimensions to measure the perception of high school students in Bandung taken under the search results salient Believes capital. Respondents used were as many as 100 students in grade 3 scattered in various high schools in Bandung. The results showed that the University Widyatama positioned similar to the National Institute of Technology. Both are relatively close together, so it can be said to be strict in competing for new students. Based on the value of the Euclidean Distance Faculty of Visual Communication Design, University Widyatama should improve the quality of education, facilities, faculty, and graduate outcomes. Based on the expected marketing komunukasi Visual Design Faculty, University Widyatama can be designed with a more targeted and effective approach.
Downloads
References
[1] Akdon, Dr. 2006. Manajemen Strategik untuk Manajemen Pendidikan. Bandung: Alfabeta.
[2] Alma, Buchari, H. 2010. Pemasaran Strategik Jasa Pendidikan. Bandung: CV. Alfabeta.
[3] Ariani, D.W. 2004. Pengendalian Kualitas Statistik (Pendekatan Kuantitatif Dalam Manajemen Kualitas). Yogyakarta: Penerbit ANDI.
[4] Bayus, Barry L. 1985. “Word of Mouth: The Indirect Effects of Marketing Efforts." Journal of Advertising Research, Juni-Juli, 31-39.
[5] Booms, B.H., and Mary Jo. Bitner. 2002. “Critical Service Encounters: The Employee’s Viewpoint." Journal of Marketing, October, 95-106.
[6] ______ (1981). Marketing Strategies and Organizational Structures for Service Firms, Dalam Donnelly, J., and George, W. (Eds), Marketing of Service, American Marketing Association, Chicago, IL, pp. 47-51.
[7] Boone, Louis E. dan David L. Kurtz. 2002. Pengantar Bisnis. Jilid 2. Jakarta: Erlangga.
[8] Daniel Malik Hadibrata. 1999. “Pengaruh Bauran Pemasaran Jasa Kesehatan Terhadap Citra Rumah Sakit Muhammadiyah Bandung." Tesis Pada Program Magister Management Universitas Padjadjaran Bandung.
[9] David W. Cravens. 2002. Strategic Marketing. Richard D. Irvin, Inc.
[10] Diana Elma Widyaningrum. 2012. “Strategi Pemasaran Kampung Batik Laweyan Solo." Tesis Pada Program Magister Management, Universitas Indonesia.
[11] Djaslim Saladin. 2002. Manajemen Pemasaran. Bandung. Penerbit Mandar Maju.
[12] Echols, John M. dan Hassan Shadily. 2005. Kamus Inggris – Indonesia (An English-Indonesian Dictionary). Jakarta: PT. Gramedia Pustaka.
[13] Enis, Ben M. 1994. Marketing Principles: The Management Process. Pacific Palisades, California. Goodyear Publishing Company, Inc.
[14] Gershoff, Andrew D., Susan M. Broniarczyk, & Patricia M. West. 2001. “Recommendation or Evaluation? Task Sensitivity in Information Source Selection”. Journal of Consumer Research, Vol. 28, 418-438.
[15] Ginanjar, I. 2008. Aplikasi Multidimensional Scaling (MDS) Untuk Peningkatan Pelayanan Proses Belajar Mengajar (PBM). Bandung: Staf Pengajar Jurusan Statistika FMIPA UNPAD.
[16] Griffin, Jill. 2002. Customer Loyalty: How to Earn It, How to Keep It. New York: The Free Press.
[17] Hair J.F. 2009. Multivariate Data Analysis. Edisi 9. New Jersey: Pearson, Education.
[18] Harun Al-Rasyid. 2001. Statistik Sosial. Bandung: Universitas Padjadjaran.
[19] Hasan, M. Iqbal. 2001. Pokok-pokok Materi Metodologi Penelitian dan Aplikasinya. Ghalia Indonesia.
[20] Hilda Monoarfa. 2000. “Pengaruh Bauran Pemasaran Tradisional dan Non-Tradisional dan Lingkungan Individu Terhadap Keputusan Penumpang Dalam Menggunakan Angkutan Kereta Api Kelas Argo di PT. Kereta Api (Persero)”. Tesis Pada Program Magister Management Universitas Padjadjaran Bandung.
[21] Ho, Hsuan Fu, & Chia-Chi Hung. 2007. “Marketing Mix Formulation for Higher Education: An Integrated Analysis Employing Analytic Hierarchy Process, Cluster Analysis, and Correspondence Analysis." International Journal of Educational Management. Vol. 22 No. 4, 2008. pp. 328-343.
[22] Howard, Daniel J., and Charles Gengler. 2001. “Emotional Contagion Effects on Product Attitudes." Journal of Consumer Research, Vol. 28, 189-201.
[23] Jawoiska, N. dan Anastasova, A. C. 2009. “A Review of Multidimensional Scaling (MDS) and its Utility in Various Psychological Domains." Journal Tutorials in Quantitative Methods for Psychology, Vol. 5 (1), p. 1-10.
[24] Joseph P. Guiltinan dan Gordon W. Paul. 1994. Strategi dan Program Manajemen Pemasaran. Jakarta: Erlangga.
[25] J. Suparnto. 2004. Statistik, Teori dan Aplikasi. Edisi 6. Jakarta: Erlangga.
[26] Kasali, Rhenald. 2007. Membidik Pasar Indonesia Segmentasi Targeting, Positioning. Jakarta: PT. Gramedia Pustaka Utama.
[27] Kohli, Ajay K., and Bernard J. Jaworski. 1993. “Market Orientation: The Construct, Research, Propositions, and Managerial Implications." Journal of Marketing, Vol. 54.
[29] Kotler, Philip. 2003. Manajemen Pemasaran, Analisis, Perencanaan, dan Pengendalian. Jilid 1. Jakarta.
[30] Kotler, Philip dan Kevin Lane Keller. 2006. Marketing Management. 12nd Edition. New Jersey: Prentice Hall Inc.
[31] _______ dan Gary Armstrong. 2006. Principles of Marketing. Eleventh Edition. New York. PrenticeHall International Inc.
[32] _______. 2002. Manajemen Pemasaran. Jilid 1. (Edisi Millenium). Terjemahan: Hendra Teguh et al. Jakarta: PT.Prenhalindo.
[33] _______ dan Karen A. Fox. 1995. Strategic Marketing for Educational Institutions. 2nd Edition. New Jersey. Prentice-Hall International Inc.
[34] Lovelock, Christopher H. 2001. Service Marketing. 2nd Edition. New Jersey. Prentice Hall, Inc.
[35] Lupiyoadi, Rambat. 2001. Manajemen Pemasaran Jasa (Teori dan Praktek). Jakarta: Salemba Empat.
[36] Malhotra, N.K. 2004. Marketing Research: An Applied Orientation. 2nd Edition.
[37] Mazzarol, T.T. Volery. N. Doss, and V. Thein. 1998. Factors Influencing Small Business Start-Ups. International Journal of Entrepreneurial Behaviour and Research 5.
[38] McCarty, E. Jerome dan W.D. Perreault. 1998. Basic Marketing: A Managerial Approach. 13th Ed. Homewood, IL Irwin.
[39] McDaniel, C. dan W.R. Darden. 2001. Marketing. Massachusetts. Allyn and Bacon, Inc.
[40] Moh. Natsir. 1999. Metodologi Penelitian. Jakarta. Ghalia Indonesia.
[41] Morrison, Alastair. 2002. Hospitality and Travel Marketing, Edisi Ketiga. USA: Delmar.
[42] Murdick, Robert G. et al. 1990. Service Management and Operations, 2nd Edition. New Jersey: Prentice-Hall International, Inc.
[43] Parasuraman, A. et al. 1998. SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality. Journal of Retailing, vol. 64, no. 1, 12-40.
[44] ________, A. et al. 1990. Delivering service quality. New York: The Free Press.
[45] Rambat Lupiyoadi. 2001. Manajemen Pemasaran Jasa: Teori dan Praktik. Jakarta: PT. Salemba Empat.
[46] Rangkuti, Freddy. 2005. Analisis SWOT: Teknik Membedah Kasus, Bisnis. Jakarta: PT. Gramedia.
[47] Russell, Marilyn. 2005. “Marketing Education: A Review of Service Quality Perceptions Among International Students." International Journal of Contemporary Hospitality Management, Vol. 17 No. 1, pp. 65-67.
[48] Sekaran, Uma, and Bougie Roger. 2010. Research Method for Business. Edisi 5. Alfabeta.
[49] Schiffman, Leon G., and Leslie Lazar Kanuk. 2007. Consumer Behavior, Ninth Edition. Upper Saddle River, New Jersey. Prentice-Hall International, Inc.
[50] Sofyan Assauri. 2008. Manajemen Pemasaran. Jakarta: Rajawali Press.
[51] Stanton, William. 1996. Prinsip Pemasaran. Edisi 7. Jilid 1 dan 2. Terjemahan: Yohanes Lamarto. Jakarta: Erlangga.
[52] Sudjana, Nana. 2001. Penilaian Hasil Proses Belajar Mengajar. Bandung: Remaja Rosdakarya.
[53] Sugiyono. 2001. Metode Penelitian Administrasi. Cetakan Kedua. Bandung: CV. Alfabeta.
[54] _______. (2004). Statistika Untuk Penelitian. Cetakan Ketiga. Bandung: CV. Alfabeta.
[55] Suharsimi Arikunto. 2002. Prosedur Penelitian: Suatu Pendekatan Praktek. Edisi Revisi V. Jakarta. PT. Rineka Cipta.
[56] Suharto dan Tata Iryanto. 1995. Kamus Bahasa Indonesia. Surabaya. Penerbit Indah
[57] Sutisna. 2001. Perilaku Konsumen dan Komunikasi Pemasaran. Jakarta: PT. Gramedia Pustaka.
[58] Swasta, Basu Dharmmesta, and T Hani Handoko. 1997. Manajemen Pemasaran: Analisa Perilaku Konsumen. Yogyakarta: BPFE.
[59] Teguh Iman Basuki. 2009) Pengaruh Bauran Pemasaran Yang Diperluas (Extended Marketing Mix) Terhadap Keinginan Mahasiswa Untuk Merekomendasikan Kuliah Pada STIE Ekuitas di Bandung. Tesis Pada Program Magister Management Universitas Widyatama. Bandung.
[60] Tim Dosen, Administrasi Pendidikan Universitas Pendidikan Indonesia. 2009. Manajemen Pendidikan.
[61] Timm, N. H. 2002. Applied Multivariate Analysis. Springer-Verleg. New York.
[62] Tjiptono, Fandy. 2001. Strategi Pemasaran. Ed. 2. Cet. 5, Yogyakarta: ANDI.
[63] Thomas Andrew Kaczynski. 2003. “A Multidimensional Scale for Repositioning Public Park and Recreation Services," Thesis, Texas A&M University.
[64] Universitas Widyatama. 2005. Panduan Thesis Magister Manajemen. Fakultas Bisnis & Manajemen. Program Magister Manajemen. Universitas Widyatama Bandung.
[65] Vigar Debbie Ellis. 2013. Boys Boarding School Management: Understanding the Choice Criteria of Parents. School of Management, Information Technology, and Governance.
[66] Yazid M. 1999. Pemasaran Jasa: Konsep dan Implementasi. Edisi 1. Yogyakarta: Ekonisia FEUII.
[67] Yoyon Bahtiar Irianto. 2010. Modul 5: “Pemasaran Pendidikan. Jurusan Administrasi Pendidikan." Universitas Pendidikan Indonesia.
[68] Zeithaml, Valarie A. et al. 2006. Services Marketing: Integrating Customer Focus Across the Firm. Fourth Edition. Singapore. McGraw-Hill Companies, Inc.
[69] Zikmund, William. 2010. Business Research Method (8th Ed). Canada: Cengange Learning.
[70] Zulganef & Iwa Garniwa. 2001. “Berapakah Dimensi SERVQUAL di Indonesia?”. Artikel dimuat dalam Majalah Usahawan Nomor 08, TH XXX, Agustus 2001, 22.
Downloads
Published
Issue
Section
License
Copyright (c) 2020 AUTHOR

This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.