Haque, Ahasanul, Naila Anwar, Suharni Maulan, Kalthom Abdullah, and Arun Kumar Tarofder. “The Effect of Retail Service Quality on Customer Loyalty: The Mediating Role of Customer Satisfaction and Trust”. International Journal of Psychosocial Rehabilitation 24, no. 6 (June 30, 2020): 12625–12640. Accessed August 18, 2025. https://www.psychosocial.com/index.php/ijpr/article/view/7735.