1.
Sihombing L, Pratminingsih A, Yazid MFM. An empirical study on the effect of e-service quality on online customer satisfaction and loyalty. Psychosocial rehabilitation [Internet]. 2020 Sep. 30 [cited 2026 Mar. 10];24(7):5545-57. Available from: https://www.psychosocial.com/index.php/ijpr/article/view/9990