Nurhatisyah, S. Yanti, A. Faizah, N. Puspita Dewi, and C. Wibisono, “Effects Reliability, Tangible, Assurance, Responsiveness to Performance HR through Digital Service Quality in Batam Government”, Psychosocial rehabilitation, vol. 24, no. 3, pp. 1486–1495, May 2020, doi: 10.61841/xcht3n97.