Indrawati, Ratna, Christian Elizar, Rina Mutiara, and Djoko Roespinoedji. 2020. “Service Quality, Customer Satisfaction, Customer Trust, and Customer Loyalty in the Service of Pediatric Polyclinic (Case Study at Private H Hospital of East Jakarta, Indonesia)”. International Journal of Psychosocial Rehabilitation 24 (1): 3292-3303. https://doi.org/10.61841/5wxwg065.