RASNA , T.P.P. An Empirical Study on the Service Quality Satisfaction of Customers of Online Shopping with Special Reference to Kannur District of Kerala. International Journal of Psychosocial Rehabilitation, [S. l.], v. 24, n. 4, p. 5989–5994, 2020. DOI: 10.61841/dcacm225. Disponível em: https://www.psychosocial.com/index.php/ijpr/article/view/5450. Acesso em: 27 aug. 2025.