D. , Hemavathi; H. , Srimathi. Analysis of Social Media Behavior in Banking Institutions using Text Mining. International Journal of Psychosocial Rehabilitation, [S. l.], v. 24, n. 3, p. 505–514, 2020. DOI: 10.61841/pfdjeg40. Disponível em: https://www.psychosocial.com/index.php/ijpr/article/view/3207. Acesso em: 21 may. 2025.