SHERLITA, Erly. The Determinant Factors of Operational Performance in Indonesian Banking Companies. International Journal of Psychosocial Rehabilitation, [S. l.], v. 24, n. 2, p. 7966–7975, 2020. DOI: 10.61841/4m8j6970. Disponível em: https://www.psychosocial.com/index.php/ijpr/article/view/2684. Acesso em: 28 jul. 2025.