SHAR, Akhtiar Hussain; MANGI, Qamar Abbas; SOOMRO, Hassan Jawad; RAJPER, Zulfiqar Ali; KHASKHELI, Ghulam Akbar. Study of Emotional Dissonance and Service Delivery among the Employees of Banking Sector: A Mediating Effect of Emotional Intelligence and Moderating Effect of E- Banking. International Journal of Psychosocial Rehabilitation, [S. l.], v. 24, n. 6, p. 17492–17503, 2020. DOI: 10.61841/61s8dy93. Disponível em: https://www.psychosocial.com/index.php/ijpr/article/view/7934. Acesso em: 25 aug. 2025.