EMPLOYEE PARTICIPATION IN DECISION-MAKING AND PERCEIVED ORGANIZATIONAL SUPPORT AS PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIORS
Foluso Philip Adekanmbi, Wilfred I Ukpere
In response, employees exercise additional efforts within an organization environment as they perceive that an organization gives opportunities or resources and treats them according to the standard of exchange. Drawing on need theory, social exchange theory, and the two-factor theory, this paper, examines the influence of employee participation in decision-making (EPDM) and perceived organizational support (POS) on organizational citizenship behaviors (OCBs) within selected business organizations. The study’s sample was drawn from 12 selected business organizations across some south-western states (Lagos, Oyo, and Ogun) of Nigeria. This study adopts a quantitative research approach. The questionnaires were randomly distributed. Out of 600 questionnaires, 569 questionnaires were useful for analysis after analyzing the data with SPSS version 26. This paper showed that employee participation in decision-making and perceived organizational support pointedly and positively predict organizational citizenship behaviors within business organizations. Further investigation revealed that age significantly and positively predicts organizational citizenship behaviors, whereas an employee's educational qualification significantly and negatively predicts organizational citizenship behaviors. Therefore, organizational managers and human resources practitioners should encourage employees' organizational citizenship and discretional behaviors that promote organizational success. Besides, they should consistently work towards a significant reduction of negative stereotyping of older workers
Volume: Volume 25
Issues: Issue 3
Keywords: Motivation, fairness, support, behaviors, organization, Nigeria.