QUALITY OF WORK LIFE – ISSUES AND CHALLENGES - A COMPARATIVE ANALYSIS IN SERVICE SECTOR

Quality of Work Life is one of the popular HR Practices for retention and motivation of the employees, hence in this context it is found very relevant to study the quality of work life practices of different Service Sectors that is Education, Banking and Information Technology. The present study aims to evaluate the opinion and perception of employees with regards to the quality of work life. The research could help to give solutions to the management regarding the quality of work life. Employee ratings of an Organization’s strengths and weaknesses can identify areas which need focus in order to increase quality of work life. Thus a study on quality of work life will help the management to be in a position to make decisions about what to do in response to employee survey results to improve quality of work life. Alternatively the management might make a judgment call; focusing on those attributes which they think important to employees. This survey delivers a successful means of measuring and acting upon, employee perceptions and many job related subjects.