Effectiveness of Awareness Programme on Criteria of NABH &Its Implementation among Health Care Workers at a Tertiary Care Hospital

Background of the study: Health care system of India currently operating within an environment of rapid social, economic, technological, an Hospitals are an integral part of health care system Declaration of human right generated lately because of increasing awareness among the consumer market for such as medical tourism insurance and corporate sector have accelerated the demand for quality in health care services that is paternalistic model to informative or physician centre care to patient centre health care quality improvement movement began in the early 1900s with the assessment of hospital condition establishment of standards and services. NABH is a constituent board of Quality Council of India, set up to establish and operate accreditation Programme for healthcare organizations. The board is structured to cater to much desired needs of the consumers and to set benchmarks for progress of health industry. Board while being supported by all stakeholders including industry, consumers, government, have full functional autonomy in its operation. Aims and Objective: Investigator aimed to find the effectiveness of awareness programme regarding NABH criteria among health care workers. Material and Methods: One group pre-test, post-test research design which belongs to pre-experimental design was selected to assess the effectiveness & awareness programme regarding criteria of NABH among the 287 health care workers working at a tertiary hospital at Vadodara. Simple random sampling was used to select the samples. Results: The collection of the data was tabulated and analyzed by using descriptive and inferential statistics. In the pre-mean score was 11.85 and post-test mean score 22.67. The post test level of knowledge score is significantly greater than the pre-test knowledge mean score. The‘t’ value 34.24 is more than tabulated value at 0.05 level of significance. Conclusion: According to the calculation of both pre-test and post-test score study reveals that there was improvement in knowledge of health care workers after administrating the awareness programme NABH. Hence it indicates that the awareness programme was effective.