Multiculturalism and Mental Illness:
Views of Mental Health Professionals on Mentally Ill Economic
Migrants in
Department of Social Work, School of Health
and Care Sciences, Technological and Educational Institute of Patras, Greece
Multiculturalism is an established doctrine embracing multiple cultures.
Interculturalism, the outcome of multiculturalism, aims at the peaceful
co-existence of multiple cultural groups and minorities or ethnic groups within
a society with simultaneous recognition of the rights of one group by the other
group and especially the minority by the majority. The dynamics of
multiculturalism forces our societies to evolve, proceeding from the majority
society stage to that of the society of cultures and cultural groups (Vernikos
and Daskalopoulou 2000).
The phenomenon of migration has always been a
very significant parameter in the history of the Greek population, while
developments in recent years have led to the country changing from one of migrant
outflow to one of migrant influx. This transformation emerges gently in the
second half of the 1970s, continues during the 1980s and intensifies in the
last decade of the 20th Century (Bagavos 2003). Special emphasis is
placed on the migration flows during the 1990s due to their size, the
variations observed in the characteristics of migrants and the fact that the
evolution of migration was for the first time associated with the effort of establishing
a migration policy based on the fact that
According to Robolis (2007), the 1990s was
undoubtedly characterized by the expansion of the role of migration in the
demographic changes that took place, in terms of the population size and age
structure. More specifically, the influx of migrants and their stay in
Greece, being a recipient country for a large number of migrants, has now
become a European multicultural country since migrants account
for more than 7% of the total population and more than 8% of its workforce.
Migrants, who
number from 900,000 to 1,200,000, tend to reverse the composition of local
societies, since in certain regions they constitute as much as 25% of the inhabitants
(Riga 2007). The great majority of migrants are uninsured, do not receive any
social security benefits or unemployment and sickness benefits, are low paid
and employed in unhealthy jobs, while most of them are lodged in unacceptable
conditions. They are tyrannized by the difficulties they face with regard to
family reunification, while the education they receive is insufficient since
their mother tongue and culture are absent (Riga 2007).
Social inclusion of migrant populations is
subject to the diptych: i) the legalization of their residence in our country,
ii) their integration into the official labour market (Kassimati 2003).
With regard to the migration issue in Greece,
mainly during the last few years the following major issues have emerged: i)
the legality of migrant residence and employment, ii) the benefit or not of
their presence for the economy, iii) public safety and the crime rate and iv) the
protection of human and social rights of migrants (Tsitselikis 2007).
The migrants, arriving in the recipient
country, face the following: i) difficulties and restrictions in exercising
their rights (e.g. family reunification), ii) the undue and uncontrollable
administrative deportation procedure, iii) the scornful treatment of by the
police, and by the public administration in general, iv) the acquisition of
Greek nationality, which is granted through particularly restrictive conditions
on the basis of ‘law of blood’, v) poor protection of employment rights and vi)
the absence of dialogue and participation of aliens in decision making that
concerns them (Psimenos 2004).
The susceptibility (or resistance) of the
migrant towards psychiatric disorders may be related to the following factors:
i) his ethnic origin, which concerns the frequency of psychiatric disorders in
the ethnic group from which he comes, ii) the socio-demographic characteristics
of the migrant (e.g. sex, age, social class), iii) the difference between the
natural environment and culture in the place of origin and those in the place
of migration, iv) the attitude of the native population towards migrants and
vice-versa, v) the difference between the social status of a migrant in their
place of origin and that in the place of destination and vi) the expectations
of a migrant (Kontaxakis et al. 1994).
Madianos (2000) distinguished two psychological
stages following arrival: i) The first stage, which lasts for about 2 months
and is characterized by a subjective sense of ‘all being well’, with increased
psycho-mobility, as a primitive manner of eliminating the stress and anxiety
resulting from the migration and ii) The second stage, during which the migrant
gradually perceives their social status and worries about communication difficulty
with the natives and the differences in customs and values. The greater the
difficulties, the greater the tendency of the migrant to flee the present
through recollections of the past (nostalgia). During the second period, mental reactions
become apparent and reach their peak approximately 6 months after the migrant’s
arrival. The main symptoms during this period are as follows: i) suspiciousness
and paranoid trends, ii) anxiety and depression, and iii) physical complaints,
such as feeling of weakness, joint and muscle pains, insomnia, anorexia,
nausea, dread, peptic ulcer disease, ulcerative colitis, asthma, and a tendency
to conversion disorder.
The significant factors that affect the mental
state of individuals who belong to ethnic-racial minorities during the
acculturation process are as follows: i) the duration of the acculturation
process. The rapid acculturation of a social group, in combination with the
violent dissociation from the familiar social and cultural environment, results
in social disorganization and is a cause of stress, which often leads to the
manifestation of a mental disorder, ii) the existence or not of strong bonds
with people of the same cultural origin, iii) the existence of a cohesive family
system that constitutes an additional psychoprotective factor, iv) the
stereotypes and prejudices towards minorities. Stereotype thinking leads to
stereotype racist behavior, thus resulting in marginalization, which in turn
affects mental health, v) the non-supportive social policy, which does not
protect special social groups, such as the minority-ethnic groups, who are
financially underprivileged and vulnerable to morbidity, and which excludes
them from having access to mental health services and vi) the classification of
minority groups as belonging to lower socio-economic classes, a fact that
causes the manifestation of mental disorders through the known relationship between
the lowest social class and high psychiatric morbidity (Madianos 2005).
According to Patiniotis (1989), the
marginalization of migrants leads to conflicts over social rules and social roles,
insecurity over social status, and disorientation as well as isolation,
consequences that contribute to the manifestation of psychosomatic diseases. Being
uprooted from the society and culture of the homeland causes serious
intrapsychic conflicts as a result of the confusion caused by their new social
role and psycho-social disorientation and the overt or covert disparagement of migrants.
Research Design
Methodology
The research hypotheses upon which this study
was based are: i) there is a phenomenon of multiculturalism in our country, as
the number of migrants has quintupled over the last fifteen (15) years and
migrants constitute seven per cent (7%) of the total population residing in
Greece (Riga 2007), ii) the Greek state is unable to adopt a social policy that
will extenuate the phenomenon of social exclusion and social stigmatization of
economic migrants, a fact that makes it more likely for them not to receive the
treatment they need or to be offered services of lower quality, and not
according to their needs (Megalooikonomou 2007), iii) there is prejudice towards
mentally-ill economic migrants, which results from the lack of cultural
sensitization and updating in mental health professionals themselves (Madianos
2000) and iv) the mental health services do not implement actions, and
consequently mentally ill economic migrants are not informed of how and why
they could approach such a service (Bilanakis 2006).
Sample
With regard to the sample characteristics, 120
(74.5%) were women and 40 (25.5%) were men. Their ages ranged from eighteen
(18) to fifty-six (56) years old and over. 90 (56.3%) people were residents of
urban centres, while 42 (26.3%) and 28 (17.5) people resided in rural and
semi-urban areas respectively. 87 people (54%) were public sector employees, 34
people (21.1%) were employees with a fixed-term employment contract, 30 people
(18.6%) were employees with an indefinite duration employment contract, 7
people (4.3%) were under a works contract and the remaining 3 people (1.9%)
were hourly-paid employees. The specializations of the mental health
professionals were as follows: five (5) psychiatrists, twenty two (22)
psychologists, forty (4) social workers, ten (10) occupational therapists,
forty three (43) Nurses, graduates of Technological Educational Institutes,
thirty one (31) Nurses with two years of studies in Secondary Education and ten
(10) health visitors. The majority of the employees (54) had work experience of
10 years and over, while approximately half of them (25) had work experience of
20 years and over. Of the remainder, 42 employees had worked from
Research method
Presentation of Statistical Research Results
(Figure 1)
(Figure 2 )

70% of mental health professionals believe that
economic migrants constitute a significant part of the clinical population of
mental health structures, while 30% responded negatively (Fig.3).
(Figure 3)

(Figure 4)

(Figure
5)

The reasons why
migrants approach a mental health service are mainly for the treatment of a
psychiatric disorder (40%), to be granted some kind of benefit (19%), to seek
employment (8%), to solve general health problems (6%), to be granted a health
certificate (2%) and much less likely for the purposes of solving problems
regarding their children (1%), being granted a residence permit (1%), receiving
psychological support and counseling (1%) or finding and securing accommodation
and food (1%) (Fig. 6).
(Figure 6)

According to the responses of the mental health
professionals, the disorders for which economic migrants approach Mental Health
Services are as follows: Anxiety Disorders (22.1%), Mood Disorders (17.6%), Personality
Disorders (14.1%), Substance use (12.5%), Sleep Disorders (12.2%), Schizophrenia
and Psychotic Disorders (11.2%), Sexual Disorders (4.3%), Somatoform Disorders (3.2%),
Senility (1.6%), Delinquent Behaviour (0.3%) and all the above (0.5%) (Fig. 7).
(Figure 7)
84.7% of mental health professionals maintain
that they themselves treat migrants equally (as they would treat Greeks) whenever
they approach mental health services to seek help, while 12.5% of them give
priority to Greeks and only 2.5% of them give priority to migrants (Fig. 8).
(Figure 8)

Moreover,
when mental health professionals are called on to help a mentally ill migrant
who does not possess the necessary legal documents, 92% of them maintain
that they offer their help regardless of the existing legal problem, and 8%
maintain that in such cases they refer them to Police Authorities (Fig.
9).
(Figure 9)
(Figure 10)

(Figure 11)

83.9%
of mental health professionals believe that intercultural teaching is essential
in undergraduate studies. 38.8% of them maintain that there should be actions
and activities at undergraduate level to inform and sensitize potential future
mental health professionals so that they might develop a more positive attitude
towards migrants.
31.3% maintain that there should be
undergraduate courses to facilitate learning about the different cultures and
civilizations of other ethnic groups, and 4.4% believe that there should be
courses in more foreign languages. Finally, 23.8% maintain that all the above
should apply in the undergraduate studies of mental health professionals (Fig.
12).
(Figure
12)

With
regard to the acceptance of economic migrants by the community in which the mental health professionals
worked, 38%
answered positively, while 62% responded that economic migrants are not
accepted by the community.
In accordance with
the views of mental health professionals, the reasons for non-acceptance of
economic migrants are: the
inability of the Greek state to offer services that could ensure a better
quality of life for migrants (41.9%), the xenophobia that prevails in Greek
society (14%), the inefficiency and indifference of social services (10.1%),
insufficient diffusion of information about the problems of economic migrants (7%),
and the inadequate development of integrated intervention programmes to deal
with the Social Exclusion of economic migrants (0.8%); finally, 25.6% responded
that all the afore-mentioned reasons are significant reasons. (Fig.
13).
According to the views of mental health
professionals, economic migrants encounter
social racism because of the following reasons: the inadequate social
policy of the Greek state with regard to the smooth integration of migrants into
Greek society (61.1%), the negative stereotype and fear of the ‘stranger’ and that
which is ‘different’ (22.2%), economic migrants cause serious problems while enjoying
the hospitality of our country (5.6%), the cultures of migrants are inferior to
that of the Greeks (1.5%) and 7.6% of
responses included all the above (Fig. 14). At the same time, mental health
professionals believe that it is the Greeks (63%) and not the migrants
themselves (37%) who are responsible for the social stigmatization of economic
migrants.
( Figure 13)
(Figure 14)

With regard to the provision
of qualitative services for care and treatment of migrant mental illness by mental health services, only
16% of them responded positively, while 84% of professionals answered that no
services are provided in order to meet the needs of mentally ill migrants (Fig.
15).
(Figure 15)

Of those professionals who do not believe that
mental health services are satisfactory and qualitative, 41% maintain that the
main reason why mental health services cannot meet the needs of mentally ill
migrants is because they are not organized to provide support to migrants.
24.2% of professionals believe that the
services have no such intention, namely also to meet the needs of migrants
suffering from a mental disease, while 15.5% of them maintain that the staff in
these services does not have enough time available to inform migrants through
information programmes so that they can approach mental health services. 11.2% of
them believe that the community is not ready in general to comprehend the
significance of the existence and development of mental health services, while
0.6% of them refer to reasons such as the non-satisfactory number of personnel
who staff the services, the large size of the clinical population and the unequal
allocation of financial resources, respectively. Finally, 6.2% of professionals
believe that all the above-mentioned constitute reasons why qualitative mental
health services are not offered to mentally ill migrants (Fig.16).
(Figure 16)

The
ways in which qualitative mental health services to migrants could be
facilitated are: the employment
of staff specialized in community mental health and the existence of wider and qualitative networking of mental
health services, through substantial action (21.2% each), the employment of
translators (15.2%), the employment of mental health professionals from the
same countries of origin as the migrants (9.2%), the spatial expansion of the
existing workplace of professionals (λείπει ποσοστό), while 26.3% of respondents included all the
above. Finally, 0.5% of respondents included measures such as: informing
professionals of the legal issues related to migrants, the development of more
social services, the legalization of migrants, the increase in financial
resources by the State and the flexible working timetable of mental health
professionals, respectively (Fig. 17).
(Figure 17)

To
the question regarding the effectiveness of the Greek social policy in terms of
the elimination of discrimination and the social integration of migrants in our
country, 57.1% of mental health professionals responded that they believe that Greek
social policy is insufficient, 32.9% maintain that Greek social policy does not
include an organized plan for the migrants, while only 9.9% of them believe
that Greek social policy is satisfactory with regard to the social integration
of migrants in our country (Fig. 18).
(Figure 18)

Finally, with regard to the support that
migrants should ideally [προτείνουμε να μπει η λέξη ideally] have in Greece, 32.6% of mental health professionals maintain that
there should be special centres for the rehabilitation of mentally ill migrants,
staffed by specialized personnel, 31.7% maintain
that there should be cooperation between the Greek mental health services and
the corresponding mental health organizations from the countries of origin of
the migrants, through the delegation of specialized staff to cooperate with Greek
mental health professionals, 18.1% believe that temporary hostels should be
established, aiming at the return of migrants to their countries, 9.7% believe
that Greece should follow the EU social policy for migrants, while 1.3% believe
that migrants should be deported. It is worthwhile noting here that, in
response to the same question, just 0.4%
of mental health professionals believe that migrants should have the same legal
rights and equal opportunities as Greek citizens, and 6.2% believe that all the
above could apply in order for migrants to be supported by the Greek state (Fig.
19).
(Figure 19)

According to the results of this research,
migration is a significant triggering factor in the manifestation of a mental
disease. As Kontaxakis et al. (1994) maintain, the susceptibility of a migrant
towards psychiatric disorders may be related to the following factors: i) their
ethnic origin, which concerns the frequency of psychiatric disorders in the
ethnic group from which they come, ii) the possibility of ‘selecting’
individuals susceptible (or not) to psychiatric disorders within the group of
migrants, iii) the socio-demographic characteristics of the migrant (e.g. sex,
age, social class), iv) the difference between the natural environment and
culture in the place of origin and those in the place of migration, v) the
attitude of the native population towards migrants and vice-versa, vi) the
difference between the social status of a migrant in their place of origin and
that in the place of destination and vii) the expectations of the migrant.
Madianos (2000) points out that the ethnic
origin variable is closely associated with the phenomenon of migration. From other
research studies implemented among groups of migrants, different figures
regarding the prevalence of mental disorders among these groups have been ascertained,
and their social status (less or more disadvantageous) certainly plays a significant
role in the development of mental morbidity. The migrant’s traditional culture and
the degree to which they are
assimilated [μήπως εννοείτε αφομοίωση;] by the foreign culture also play a role in the
development of mental mechanisms leading to the manifestation of a mental
disorder (acculturative stress). At the same time, as Madianos (2000)
reports, the initial period following the arrival of a migrant has been judged
crucial to the development of psychopathological conditions, since at this time
they face a flood of cultural
influences.
The arrival of the migrant is characterized as
a period of personality crisis, and stress may cause a weakening of the
migrant’s Ego. According to Madianos (2000), the main symptoms during this
period are suspiciousness and paranoid trends, anxiety and depression, physical
complaints such as feeling of weakness, insomnia, anorexia, nausea, dread, and
a tendency to conversion disorder.
Siampos (2003) also adds to this list the intense feelings of separation and being distanced from their place
of birth, parents, relatives and friends. If migrants have a family, this is
crippling and migrants are loaded with two unbearable financial burdens because
they have two households (one in the country of origin and one in the recipient
country), increased travelling expenses, long-distance calls, visits back home,
etc. If migrants bring their family or various relatives with them, they ‘do
not feel as if they were an uprooted tree, but rather a tree replanted in a
flowerpot’, as the sociologist Tsaousis characteristically remarks in his
analysis of migration. Thus, emotional deprivation coexists with financial difficulties
and the migrant’s inner world is irreparably damaged.
The overwhelming majority of migrants who
usually approach mental health services are of Albanian and Afghan descent,
while the most frequent disorders they develop are mainly Anxiety Disorders,
Mood Disorders and Personality Disorders. Kasimati (2003) reports that the
overwhelming majority of migrants in
According to this study, mental health
professionals feel uncomfortable and embarrassed whenever they are called on to
help and support the mentally ill migrant due to their inability to communicate
in the same language. Megalooikonomou et al. (2007) point out that one of the
most frequent problems to arise when migrants contact a mental health service
is extreme difficulty in communicating and/or complete communication failure,
because neither the user nor the service officer speak each other’s language
and translators are not usually available.
According to this study, mental health
professionals believe that intercultural teaching is essential in their
undergraduate education, especially in terms of their being informed and
sensitized in order to develop more positive attitudes towards economic
migrants, but also in terms of their learning the culture and civilization of
these nations. Megalooikonomou et al.
(2007) maintain that if mental health professionals show an interest in
becoming familiar with the culture of the ‘foreigner’ and his/her personal [μήπως εννοείτε προσωπική γιατί δεν έχει νόημα το προσωρινή] experience, it is possible that they may comprehend many things which
otherwise would seem inexplicable and irrational.
The confidence of mental health professionals in
the belief that ensuring a better quality of life for mentally ill migrants and
meeting their needs would both be accomplished through the provision of support
at special alternative structures of psychiatric care addressed only to migrants, would appear to indicate a prejudice.
This prejudice seems to be characterized by two (2) prejudicial aspects: i) the
first concerns the individuality of economic migrants that characterizes them
as ‘foreigners’ and ‘inferiors’ in relation to the ethnic majority and Greek
cultural identity (Riga, 2007) and ii) the second concerns the ‘distorted
image’ associated with a patient with mental illness, who is believed to be
violent and dangerous, unpredictable, lazy and incapable of working or making
decisions about his life (Lykouras and Soldatos, 2006).
According to Anthopoulos (2000), xenophobia is
mainly provoked by the Mass Media through the use of negative national
stereotypes against migrants, thus creating a climate of moral panic in which
racial trends and racist behaviour or practices are developed or strengthened.
With
regard to the feelings of mental health professionals whenever they are called
to help a mentally ill economic migrant at their service, it was ascertained
that they feel uncomfortable as their cooperation with the migrants is
dysfunctional and problematic.
According to this study, mental health
professionals maintain that they would offer their help to migrants exactly as
they would do with their fellow citizens, in accordance with their principles
and professional ethics. However, they would not actively participate in
migrants’ attempts to secure their rights. As Zaimakis (2002) reports, the
commitment of professionals to the values of racial, ethnic and cultural
diversity demonstrates evidence of their ethical and professional conduct.
Within the framework of a society which is inhabited and characterized by the
coexistence of population groups with discrete collective identities, what is
being sought is the formation of a multicultural environment, a structure that
enhances interaction between different populations, mutual recognition, mutual
acceptance and social incorporation of various cultural realities.
According to the views of mental health
professionals with regard to the sufficiency of mental health services offered
in
Megalooikonomou et al. (2007) point out that,
although migrants and refugees constitute 10% of the population in the
Bagavos and Papadopoulou (2006) maintain that
the process of legalization of migrants in
According to Tsitselikis (2007), under pressure
from the concerned bodies, Law 3386/2005 was passed, according to which the
third phase for legalization of migrants was set. At the same time, the Greek
Nationality Code was cleaned up, especially on a technical level, without,
however, spectacular improvements in its content, and migration policy in
With regard to the migration issue in Greece,
mainly during the last few years the following major issues have emerged: i)
the legality of migrants’ residence and employment and the benefit or not of
their presence for the economy, ii) public safety and the crime rate and iii)
the protection of human and social rights of migrants (Tsitselikis 2007).
Conclusions
Mental
health professionals maintain that migration is an aggravating factor in the
development of mental illness,
as a large number of economic migrants approach Mental Health Services to deal
with and solve their psychological or psychiatric problems, even though actions and programmes to
inform migrants of the objectives of the Greek Mental Health Services are
neither organized nor implemented. A possible explanation that may justify
this contradictory situation is the implementation and organization of actions
to inform migrants by mainly voluntary
medical and social organizations in
The
reasons why economic migrants approach a mental health service are mainly for the treatment of a mental
illness and to be granted some kind of benefit, but only of course when
economic migrants have managed to obtain the documents for their legalization.
The
disorders from which migrants suffer and consequently cause them to approach the relevant services are mainly
Anxiety Disorders, Mood Disorders, Personality Disorders, Substance Use
Disorders and Sleep Disorders.
The
predominant feeling of mental health professionals in their communication with the migrants is one
of embarrassment. The main reason
for this is their inability to communicate with the migrants and therefore
communication becomes dysfunctional as the necessary means and ways are not
available to facilitate the provision of their therapeutic work.
Mental
health professionals maintain that Mental Health Services do not offer quality
services to migrants for the following reasons:
i)
The initial aim of the establishment of these Services was to meet the
psychiatric needs of beneficiaries of Greek descent. The sheltering and
continued arrival of economic migrants in our country found the
ii) The inability of Greek society to
comprehend the significance of the existence of Community Mental Health
Services, since it continues to ‘stigmatize’ the mentally ill and even more so
the mentally ill economic migrant.
iii) The difficulty that professionals
encounter in finding and dedicating more time within the framework of their
work timetable to implement actions that could be beneficial for migrants in
terms of informing them of issues related to the prevention and treatment of
mental illness.
Despite all the afore-mentioned impediments,
mental health professionals maintain that they endeavour to offer their
services to migrants without
discrimination, even when migrants do not possess legal documentation for
residence and shelter in
With regard to this allegation, a probable
prejudice towards the ‘stranger’ and that which is ‘different’ is revealed,
arising from the wider value system of mental health professionals which has
its roots in the very community in which these professionals live and work.
Besides, mental health professionals constitute part of the community and hold
the views and values of the community for which they are called to offer their
services.
According
to mental health professionals, migrants are not accepted by the Greek society
mainly for three (3) reasons which are divided into three (3) levels: i) the
Greek State, ii) the Mental Health and Social Care Services and iii) the
community. Consequently, on
the one hand, we have the inability of the Greek State to develop or expand actions
or services aiming at the social integration of migrants into Greek society,
the inability or indifference of Mental Health Services to develop actions
related to the social integration of migrants and the negative stereotype
within the community towards the ‘stranger’ and that which is ‘different’.
The suggestions made
by the mental health professionals with regard to the provision of qualitative
mental health services to migrants, which could also contribute to their social
integration, are:
i)
the existence of more professionals engaged in
the provision of social care to citizens, and also offering supplementary
services to those of the Mental Health Services, such as the direct issuing of
legal documentation for residence in our country, the granting of benefits, the
direct finding of accommodation, etc.
ii)
the cooperation between the Greek Mental Health Services and the mental
health professionals from the corresponding countries of origin of the
migrants, also helping with translation during communication with the migrants
iii)
the wider networking and
mutual supplementation of Mental Health Services
iv)
the development of special rehabilitation centres, the services of which
are to address only migrants
v)
the cooperation with the Mental Health Services of the corresponding
countries of origin of the migrants
vi)
the development of more shelters for migrants and their return to their
homelands.
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